Delia Belair
Berwick,ME
Summary
Reliable Manager bringing years of experience as a team leader, and team player. Well-versed in setting goals, training new employees and monitoring performance. Superb communicator with team members and managers of all levels.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Materials Manager
Hospital, York
York, ME
07.2024 - Current
- Reviewed and revised inventory levels to ensure adequate stock of materials.
- Developed and implemented systems for tracking material usage and costs.
- Maintained accurate records of all materials received, issued, returned, or discarded.
- Implemented new methods for organizing inventory data in order to increase efficiency of operations.
Shift Supervisor/Assistant Manager
WENDCO
Dover, NH
01.2020 - 07.2024
- Provided on-the-job training to new staff members.
- Ensured all safety and sanitation regulations were met throughout the shift.
- Conducted weekly inventory of supplies, equipment, and food items.
- Monitored staff performance to ensure quality standards were met.
- Assigned tasks to team members based on their strengths and skill set.
- Maintained accurate records of daily transactions and deposits.
- Coordinated with other departments to ensure smooth workflow between shifts.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Provided feedback to employees regarding their performance in order to improve productivity.
- Identified areas of improvement within the department and implemented necessary changes.
- Assisted upper management with daily operations to meet standards of service and quality.
- Resolved customer complaints and reported issues to senior management.
- Supervised and led employees to maintain productivity and customer service levels.
- Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
Team Member
Cumberland Farms
Somersworth, NH
06.2019 - 12.2020
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Received, processed, and stocked merchandise in accordance with store policies.
- Maintained a clean and organized work area throughout shift.
- Greeted customers upon entering the store with friendly demeanor.
- Tracked stock levels on a daily basis to identify shortages or overages.
- Addressed customer needs, responding to specific requests.
Education
High School Diploma -
Noble High School
North Berwick, ME06.2021
Skills
- Inventory Control
- Positive Leadership
- Customer-Oriented
- Schedule Management
- Labor and food cost control
- Training and mentoring
- Staff Management
- Staff Motivation
- Procedure Implementation
Certification
ServSafe Certification
Timeline
Materials Manager
Hospital, York
07.2024 - Current
Shift Supervisor/Assistant Manager
WENDCO
01.2020 - 07.2024
Team Member
Cumberland Farms
06.2019 - 12.2020
High School Diploma -
Noble High School