Delia Castro
Corpus Christi
Summary
Dynamic Office Assistant with proven expertise at PAISD in event preparation and front office management. Skilled in documentation and reporting, I excel in client interaction and schedule management. Recognized for enhancing operational efficiency and fostering a professional environment through effective communication and meticulous record-keeping. Committed to achieving excellence in all tasks.
Overview
5
5
years of professional experience
Work History
Office Assistant
PAISD
09.2021 - Current
- Prepared and edited documents to produce precise, accurate and professional communication.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Coordinated and scheduled meetings and appointments.
- Utilized office management software to record and track customer information.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Assisted with onboarding of new employees.
- Created and maintained detailed records of all office activities.
- Monitored and tracked budgets and expenses.
- Edited and proofread documents for accuracy and completeness.
- Addressed customer behavior or complaints head-on to maintain smooth and professional operations.
- Facilitated hiring, training and evaluation of staff.
- Coordinated supply orders, storage and distribution for program.
- Trained workers in service policies, safety requirements and specifics of activities.
- Gained extensive knowledge in data entry, analysis and reporting.
- Applied effective time management techniques to meet tight deadlines.
- Worked effectively in fast-paced environments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Attendance Assistant
PAISD
12.2019 - 05.2021
- Completed daily logs for management review.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Followed detailed directions from management to complete daily paperwork
- Volunteered to help with special projects of varying degrees of complexity.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Pleasantly greeted all office visitors and asked open-ended questions to determine needs.
- Maintained accurate records of all absences, truancy issues, and disciplinary actions.
- Investigated student absence and documented information relating to absences.
- Filed and recorded new student information
Education
Nursing
Lamar University
Beaumont, TXVocational Nursing
Lamar State College Orange
Orange, TX05-2026
Memorial High School
Port Arthur05-2021
Skills
- Event preparation
- Front office management
- Spreadsheet creation
- Report development
- Event planning
- Office management
- Client interaction
- Documentation and reporting
- Schedule management
- Verbal and written communication
- Organizing and categorizing
- Payroll processing
- Document management
- Expense reporting
Languages
English
Native or Bilingual
Spanish
Full Professional
Interests
- Avid Reader
- Enjoy participating in the gym for overall physical and mental well-being
- Offering time and support to the homeless, and animals
- I enjoy helping others and giving back to the community
- Volunteering
Timeline
Office Assistant
PAISD
09.2021 - Current
Attendance Assistant
PAISD
12.2019 - 05.2021
Nursing
Lamar University
Vocational Nursing
Lamar State College Orange
Memorial High School
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