Delia Chitas
Hampton,NH
Summary
Experienced in handling sensitive material and information, with the ability to prioritize, organize, and efficiently implement office processes and procedures. With outstanding interpersonal and communication skills, excelling in ISO 9001:2015 compliance, enhancing operational efficiency and improving reporting accuracy. Recognized for critical thinking abilities, focused on delivering impactful results, and support organizational growth through performance improvements and cost reductions.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Office Manager
ImageWise Graphics / Medical Document Services
05.2019 - Current
- Manage personnel files, compiled attendance reports, submit payroll
- Update Company’s handbook and ensure compliance
- Follow and apply ISO 9001:2015 standards and procedures for documentation required by Medical Document Services Division
- Perform audit plans and audits according to ISO 9001 specifications
- Issue management reports, analyze results, and contribute to company cost reductions
- Manage Accounts payable, Accounts receivable and reconcile bank accounts
- Produce end-of-month financial statements and year-end closing reports and accounting entries
- Ensure timely payments and customer’s accounts proper management
- Provide help with budget effectiveness through collaboration with operations management and all company departments
Office Manager
Cider Hill Farm
07.2012 - 04.2019
- Performed HR functions, including company handbook implementation
- Kept records of 90+ employees, trained new hires
- Used QuickBooks for payroll, issued W-2 forms and filed tax forms
- Managed CSA Database, including customers’ correspondence
- Originated monthly statements and performed accounting functions, including wire transfers
- Managed accounts payables and receivables, reconciled bank statements and credit cards, year-end procedures, and oversaw daily operations of office
- Prepare bank deposits, manage transactions, and cash flow
- Prepared daily, weekly, and monthly reports, and updated calendar of appointments
- Managed correspondence, answered phone calls and emails with professionalism and efficacy
Marketing Coordinator
Blue Water Mortgage Corporation
02.2010 - 06.2011
- Collaborated efficiently with company loan officers and performed contract closing marketing tasks
- Kept and updated transactions and customer information database
- Improved marketing strategy by updating flyers to respond to customers’ needs
- Drafted business cards and designed advertisements for publication in local newspaper
- Prepared presentation folders for prospective clients and completed all the customers’ email marketing campaigns within dateline
Corporation Counsel
Brasov Town Hall
01.2002 - 07.2008
- Interviewed candidates, as part of human resource team and trained co-workers
- Served as auction committee member and president of the local election panel
- Edited contracts and documentations for public auctions, and assessed the tenders
- Solved any complaint addressed to the institution, following the legal procedure
- Prepared and presented relevant documents in Court
- Prepared, revised, and filed pleadings, petitions, subpoenas, and appeals
- Provided legal advice and law interpretation to all Town Hall departments
Education
Master of Science - Human Resource Management
Southern New Hampshire University
Manchester, NH06.2023
Bachelor of Law - undefined
Babes-Bolyai University of Cluj Napoca, Faculty of Law
06.2001
Skills
- MS Office Applications (Outlook, Excel, PowerPoint)
- Electronics for Imaging
- Paychex
- Lathem PayClock
- QuickBooks
- Attention to detail, with emphasis on accuracy and quality
- Strong work ethic
- Interdisciplinary collaboration
- Regulatory compliance expertise
Certification
- Certificate of Completion of Microsoft Word, Excel, PowerPoint, QuickBooks December 2021
- Durkee Personnel – North Hampton, NH
Languages
English, Romanian (Native), and Spanish
Timeline
Office Manager
ImageWise Graphics / Medical Document Services
05.2019 - Current
Office Manager
Cider Hill Farm
07.2012 - 04.2019
Marketing Coordinator
Blue Water Mortgage Corporation
02.2010 - 06.2011
Corporation Counsel
Brasov Town Hall
01.2002 - 07.2008
Bachelor of Law - undefined
Babes-Bolyai University of Cluj Napoca, Faculty of Law
Master of Science - Human Resource Management
Southern New Hampshire University
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