Delia Creel

• Managed a diverse portfolio of 20+ customers, consistently providing tailored inventory management solutions.
• Conducted weekly customer visits to ensure alignment with inventory solution plans and fostered strong client relationships.
• Successfully met and exceeded monthly sales targets through a proactive sales approach.
• Took on additional responsibilities including accounting duties, overseeing shipping/receiving, and ensuring timely product deliveries, showcasing multitasking abilities and commitment to comprehensive customer service.

• Led the overhaul of the inventory system, implementing strategic changes that significantly reduced processing time and enhanced tracking capabilities. This streamlined approach resulted in increased operational efficiency, facilitating smoother purchasing, receiving, and expense tracking processes.
• Responsible for cutting purchase orders and meticulously managing associated documentation, ensuring accurate record-keeping and compliance.
• Actively engaged with the community by volunteering at various events such as hiring events, Juneteenth celebrations, and finance workshops, showcasing a commitment to community involvement and representation.
• Collaborated with upper management as part of the operations team to identify and address workplace inefficiencies, contributing to the implementation of strategies that improved day-to-day operations and workflow efficiency.

• Acted as the primary point of contact between golf cart dealerships and the manufacturing center, ensuring seamless communication and fostering strong relationships.
• Managed inventory control as a main responsibility, providing daily reports to headquarters in Corona, California regarding shipments and vehicle readiness for shipping. This role required meticulous attention to detail and consistent communication.
• Assisted in handling warranty inquiries and contributed to the parts department through data entry tasks, demonstrating versatility and a willingness to support various operational areas.
• Provided comprehensive office assistance by answering phones, responding to emails, and effectively liaising between different departments, enhancing overall customer service and satisfaction.

Retail Associate (Williston):

• Provided exceptional retail customer service, ensuring high levels of customer satisfaction through various services such as chain cutting, chlorine fill-up, and paint mixing.
• Demonstrated proficiency in cash handling responsibilities while serving as a key holder, entrusted with store closure duties and till management during weekend shifts.

Inventory Manager (Newberry):

• Transitioned to the role of Inventory Manager at the Newberry store, assuming responsibilities focused on store layout optimization, shipping/receiving, conducting inventory counts, managing clearance products, and analyzing product costs.

• Warmly greeted customers and managed front desk operations by answering phones, responding promptly to emails, and providing information regarding resort services and reservations.
• Efficiently handled reservation requests, ensuring accuracy and timeliness in booking arrangements for guests.
• Managed the resort's storefront, overseeing inventory and sales, showcasing multitasking abilities and a commitment to providing an excellent guest experience.
• Demonstrated accuracy and accountability in maintaining cash registers, reconciling daily transactions, and ensuring adherence to financial protocols.
• Earned workplace CPR/AED certification during tenure, showcasing a dedication to workplace safety and professional development.