Summary
Work History
Education
Skills
Timeline
Generic

Delia Dozier

Colorado Springs,CO

Summary

Dynamic and customer-focused professional with extensive experience at Party City, excelling in cash handling and inventory management. Proven ability to enhance sales through effective upselling techniques and exceptional customer service. Recognized for maintaining high accuracy in transactions and fostering a collaborative team environment to meet diverse customer needs.

Work History

Cashier

Party City
10.2024 - 03.2025
  • Welcomed customers and helped determine their needs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Restocked and organized merchandise in front lanes and all throughout the store
  • Helped customers complete purchases and locate items
  • Unpacked boxes and put merchandise onto the shelves
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Set up new sales displays each week with fresh merchandise.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Processed refunds and exchanges in accordance with company policy.
  • Learned duties for various positions and provided backup at key times.

Education

Sand Creek High School
Colorado Springs, CO
05-2026

Skills

  • Inventory Management
  • Order Returns Coordination
  • Hygiene Maintenance
  • Merchandise restocking
  • Cash handling expertise
  • Sales transactions
  • Team collaboration
  • Money handling
  • Written and verbal communication
  • Refund handling
  • Currency counting
  • Multitasking and organization
  • Online orders preparation
  • Attention to detail
  • Product knowledge
  • Upselling techniques
  • Customer service
  • Clear communication
  • Cash register operation
  • Guest inquiries
  • Complex Problem-solving
  • Time management skills
  • Refunds and exchanges
  • Conflict resolution
  • Basic math
  • Customer assistance

Timeline

Cashier

Party City
10.2024 - 03.2025

Sand Creek High School
Delia Dozier