Delia Mitchell

• Serve as HR’s main point of contact for employee leave cases, guiding team members and leaders through FMLA, ADA, and company leave policies.
• Collaborate with field administrators and operations to ensure compliance with local, state, and federal regulations (including CFRA, PFL, and PDL in California).
• Advise on complex leave coordination, including paid time off, short/long-term disability, and workers’ compensation.
• Ensure HR communication is timely and accurate throughout the employee leave lifecycle.

• Led ADA compliance efforts by managing the full cycle of interactive process and accommodation cases, supporting both non-occupational and work-related injuries.
• Partnered with employees, HR, and leaders to implement effective job accommodations, improving employee retention and workplace inclusivity.
• Reviewed ADA documentation and medical certifications, balancing legal compliance with organizational needs.
• Delivered HR support aligned with federal/state law, company policy, and internal equity.

• Provided expert consultation to employees and managers on accommodation and leave eligibility, ensuring timely decisions and implementation.
• Collaborated with HRBPs, legal, and healthcare providers to ensure ADA/FMLA compliance.
• Educated managers on job modification strategies, supporting employee productivity and organizational performance.

• Provided HR consulting to employees and leaders across functions including accommodations, employee relations, recruiting, and HR compliance.
• Partnered on recruiting team initiatives, ensuring interview accommodations and supporting diverse hiring practices.
• Supported corporate M&A activity by coordinating HR responsibilities during acquisitions/divestitures.
• Delivered end-user training and system testing (UAT) for HR Help Desk platforms, improving functionality and reducing errors.
• Led onboarding for new HR specialists, improving team integration and reducing ramp-up time.
• Special Projects & Functional Highlights:
• Subpoena & Legal Records Management: Processed 10–25 employment-related subpoenas at a time, maintaining confidentiality and ensuring legal compliance.
• HR System Improvements: Served as SME for system testing; influenced quarterly enhancements that improved service delivery and reduced case backlog.
• Employee Documentation: Managed high-volume personnel file and benefit verifications, enhancing HR data integrity and external compliance.

Additional Experience

• Payroll Processing – Wells Fargo
  Processed employee payroll accurately and on time, ensuring compliance with company policies and federal/state regulations; researched and resolved payroll discrepancies to support employee satisfaction.
• Benefits Administration – Wells Fargo
  Assisted employees with benefits enrollment and inquiries, maintained accurate records, and collaborated with benefits providers to resolve issues.
• Recruiting & Onboarding – Ross Perot
  Supported recruitment efforts by screening applicants, coordinating interviews, and facilitating onboarding; prepared new hire paperwork and guided employees through orientation.
• Bookkeeping – Whole Foods Market
  Balanced and reconciled daily register tills, counted cash drawers, processed invoices, and maintained accurate financial records to ensure smooth end-of-day reporting and compliance.