Delia Pirtle

• Greeted customers and provided assistance with their needs.
• Answered phone calls, directed inquiries to the appropriate departments, and took messages as needed.
• Processed sales transactions accurately and efficiently using cash registers or point of sale systems.
• Assisted customers with locating items within store shelves or displays.
• Stocked shelves with merchandise according to company standards for product placement and organization.
• Maintained cleanliness of work area by sweeping, dusting, organizing products on shelves.
• Performed opening and closing duties including setting up and closing registers, counting money in drawers, restocking supplies throughout the day.
• Organized backroom storage areas to maximize space utilization while maintaining safety standards.
• Enforced store policies regarding returns, exchanges, refunds.

• Provided safe and reliable childcare for children of various ages.
• Prepared meals and snacks for the children.
• Supervised activities such as playing games, doing crafts, and reading stories.
• Encouraged positive behavior among the children.
• Read books to the children at bedtime or during quiet times.
• Took the children on outings such as the park or library visits.
• Transported children to and from school, appointments, and other activities.
• Developed strong relationships with families I worked for to ensure quality service was provided every time.
• Cleaned up pet messes and provided fresh food and water to all assigned pets.
• Walked dogs on a regular basis, ensuring they were kept safe and healthy.
• Provided companionship to animals by playing with them or providing belly rubs.
• Communicated with clients regularly regarding their pet's care needs and progress.
• Administered oral medications as prescribed by the veterinarian or client instructions.

Another brief experience, I had to leave due to school starting back up and not being able to align the schedule with my classes. This time I was solely a cook, this kitchen was much more formal than what I had been used to but I loved it. I was in charge of grill and fry, I took great pride in making all of my food quite aesthetically pleasing, the perfect grill marks on the hot dogs, the burger buns perfectly shiny, overall great presentation the chef agreed. It was a great team effort working there everybody worked together in order to make sure food went in a timely manner and everyone also came together at the end of the day giving each other a hand closing down their areas in order to make sure everyone got out in good time.

• Cleaned kitchen equipment, surfaces, utensils and dishes.
• Adhered to food safety standards when storing and preparing foods.
• Coordinated with wait staff to ensure timely delivery of meals to customers.
• Organized storage areas for efficient usage of space.
• Operated grills, fryers and broilers to cook items to quality guidelines.
• Wrapped, dated and labeled food items in storage for safety and freshness.
• Chopped, diced and sliced vegetables and fruit ahead of rush periods.

Another type of restaurant where customers came up to us to order, the kitchen was very small so it was very much just us taking orders then proceeding to turn around and make said order, usually only two workers scheduled at a time, at most three. I was close to becoming a manager at a second location but unfortunately Ida took away that chance after destroying that location. Before then I was being trained up on managerial duties such as hiring, scheduling, and ordering the restock for the kitchen. I was well trained on handling prep work making sure the kitchen was properly stocked for big rushes, divvying up work between me and my scheduled coworkers, cutting someone in a timely manner if things were moving slowly, also handling customer complaints from online orders to in person.

• Supervised and trained kitchen staff on proper preparation techniques.
• Checked quality of ingredients before use in order to ensure freshness.
• Ensured that all food was cooked at the correct temperature and stored correctly.
• Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
• Performed basic administrative duties such as inventory management, ordering supplies.

This job was very brief. I was still a minor at the time and was visiting my mom for the summer but it was my first real restaurant experience. It was a kind of place where the customers came up to order and we brought it out to them. So I was in charge of taking orders, getting together their salads, breadsticks, and desserts. I was also the one to bring out their pizza when it was ready making sure I brought the right pizza to the right table. I wiped down tables after customers finished up, stayed late helping close up the store, and standing outside in the FL heat with samples hoping to bring in more customers. I thoroughly enjoyed my time there and was told to come back if the opportunity arose.

• Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
• Assisted customers over the phone regarding store operations, product information and order placement.
• Ensured compliance with all safety regulations within the store environment.
• Delivered high level of customer service to patrons using active listening and engagement skills.