Delia Rancourt
Seekonk,MA
Summary
Versatile and dedicated professional with a proven track record in diverse roles such as Real Estate Agent at The Mello Group. Excels in negotiation and social media marketing, demonstrating reliability and strong organizational skills. Achieved increased property sales through innovative strategies, fostering client trust and satisfaction. Committed to excellence and continuous development.
Overview
5
5
years of professional experience
Work History
Nanny
Jennifer Mello
09.2023 - Current
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Encouraged children to be understanding and patient with others.
- Helped children complete homework assignments and school projects.
- Provided developmentally appropriate activities for children.
- Monitored children's play activities to verify safety.
- Transported children to and from activities using personal or family vehicle.
- Transported children to and from school, medical appointments and extra-curricular activities.
- Fostered creativity through art projects, music appreciation, and imaginative play designed to stimulate young minds.
- Assisted children with homework assignments and special projects across different subjects.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
- Encouraged physical activity with outdoor play, sports, and fitness games for improved health and motor skills development.
- Built positive and nurturing environments to support child social and emotional growth.
- Played games, worked on puzzles, and read books to young children.
- Ensured children''s safety and comfort by consistently monitoring their environment and addressing potential hazards.
- Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.
Real Estate Agent
The Mello Group
02.2023 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Conducted weekly open houses and provided feedback to sellers on potential buyers.
- Generated leads for sales and rental properties through cold calls and referrals.
- Developed new business and managed new and existing clients.
- Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
- Prepared and presented contracts and other legal documents to clients.
- Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
- Provided exceptional support during the negotiation process, advocating for clients'' best interests at all times.
- Conducted comprehensive market research to provide clients with accurate information on current trends and pricing strategies.
- Assisted first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing.
- Advised clients on staging techniques to enhance property appearance and increase buyer interest during showings.
- Performed home evaluations and developed competitive market analysis for individual homes.
- Increased property sales by implementing innovative marketing strategies and utilizing social media platforms.
Casher / Server
Del's Lemonade
05.2020 - 05.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Handled cash with high accuracy and took care to check bills for fraud.
- Operated cash register to record transactions accurately and efficiently.
- Performed cash, card and check transactions to complete customer purchases.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Stocked, tagged and displayed merchandise as required.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
Restaurant Hostess
Not Your Average Joe's
08.2019 - 03.2020
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Completed daily side work and opening and closing duties without fail.
- Answered phone calls to take orders, give information and document reservations.
- Greeted guests and seated promptly, providing special accommodation for handicapped diners and small children.
- Stocked clean plates, glasses and utensils to foster sanitary environment and reduce risk.
- Reported problematic guests to management to foster safe and pleasant environment.
- Increased efficiency by organizing menus and updating daily specials boards before each shift.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
Education
No Degree - Undeclared, Business Intent
Johnson And Wales University
Providence, RIHigh School Diploma -
Seekonk High School
Seekonk, MA06.2021
Skills
- Patience and understanding
- Friendly
- Reliability and Trustworthiness
- Approachable
- Schedule Management
- Strong organizational skills
- Negotiation
- Highly Professional
- Works well independently
- Social Media Marketing
- Customer Service
- Work Ethic and Integrity
- Time management skills
- Strong multitasking
- Personal presentation
Hobbies
I've dedicated years to honing my skills as a runner. With numerous half marathons, a full marathon, and various races under my belt, I thrive on the exhilaration of pushing my limits and conquering new challenges. Running isn't just a hobby for me; it's a lifestyle that embodies discipline, determination, and perseverance. Whether pounding the pavement or tackling trails, I always find immense joy and satisfaction in the journey of each race.
Timeline
Nanny
Jennifer Mello
09.2023 - Current
Real Estate Agent
The Mello Group
02.2023 - Current
Casher / Server
Del's Lemonade
05.2020 - 05.2024
Restaurant Hostess
Not Your Average Joe's
08.2019 - 03.2020
No Degree - Undeclared, Business Intent
Johnson And Wales University
High School Diploma -
Seekonk High School