Delia Taylor
Citronelle,AL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Patient Coordinator
Access Nurse Of Team Health
06.2023 - Current
- Explained upcoming treatment preparation, instructions, and other facts to patients.
- Worked with patients to schedule tests and procedures.
- Upheld confidentiality requirements and regulatory compliance guidelines.
- Communicated with patients, caregivers and families members to relay diagnoses and treatment options.
- Partnered with other healthcare professionals to create and implement individualized care plans for patients in various units.
- Managed hospital admissions and patient flows while organizing patient care.
- Provided support and guidance to patients and families to navigate healthcare systems.
- Worked closely with patients to deliver excellent and direct individualized patient care.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Assisted patients with completing necessary paperwork and forms to provide healthcare facilities with essential information to bill for services.
Medical Insurance Specialist
Alorica
04.2016 - 03.2023
- Verified patient insurance coverage and benefits for medical claims.
- Maintained knowledge of benefits claim processing, claims principles, medical terminology, and procedures and HIPAA regulations.
- Researched and resolved complex medical claims issues to support timely processing.
- Generated reports on medical claims processing activities and results.
- Evaluated medical claims for accuracy and completeness and researched missing data.
- Analyzed risk factors to recommend appropriate coverage levels.
- Processed insurance payments and maintained accurate documentation of payments.
- Conducted research and identified market trends to develop better strategies for sales.
- Met with customers to provide information about available products and policies.
- Negotiated contracts and terms of sale with potential customers.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Analyzed customer needs to provide customized insurance solutions.
Warehouse Worker
Filters Now
09.2013 - 02.2016
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Performed general housekeeping and cleaning tasks.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Collaborated with various departments to manage timely delivery of orders and avoid delays.
- Conducted regular inspections and audits to check quality and verify inventory levels.
- Assisted in receiving, stocking and distribution of merchandise.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Managed warehouse operations and verified proper shipment procedures.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Maintained clean, orderly work environment free of hazards.
- Completed cycle counts and monthly inventory.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
Education
Associate of Business Administration - Accounting And Business Management
Strayer University
Washington, DC09.2022
High School Diploma -
Citronelle High School
Citronelle, AL05.2013
Skills
- Healthcare System Navigation
- Attention to Detail
- Project Management
- Patient Examination
- Punctual and Hardworking
- Customer Service
- Strategic Planning
- Word Processing
- Educational Materials
- Scheduling
- Business Management Principles
- Patient Care and Education
- Appointment Confirmation
- Critical Thinking Skills
- Administrative Supervision
- Verbal and Written Communication
- Forms and Spreadsheet Creation
- Comfort with Technology and Databases
- Time Management
- Strategic Networking
- Multitasking Abilities
- Documentation
- Risk Management Assessments
- Organizational Skills
Timeline
Patient Coordinator
Access Nurse Of Team Health
06.2023 - Current
Medical Insurance Specialist
Alorica
04.2016 - 03.2023
Warehouse Worker
Filters Now
09.2013 - 02.2016
Associate of Business Administration - Accounting And Business Management
Strayer University
High School Diploma -
Citronelle High School
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