Delia Torres

• Supervised daily operations and ensured compliance with safety regulations.
• Trained new crew members on station procedures and customer service standards.
• Managed inventory levels and coordinated restocking of merchandise and supplies.
• Led merchandise ordering and inventory management to ensure optimal stock levels and customer satisfaction.

Managed all sales, placing signs and tags on apporate items, managing a small crew, making sure sales were correctly put into pos, working with dept managers and vendors with product ordering and sale displays, solving problems that came up with items on sale. Walking with state auditors and correcting any issues that was pointed out.

• Coordinated with vendors and department heads to ensure sales and displays were accurate.

• Utilized point-of-sale systems to process transactions efficiently and accurately.
• Collaborated with team members to manage inventory levels effectively.
• Provided exceptional customer service by addressing inquiries and resolving issues.
• Educated customers about product features, benefits, and usage suggestions.
• Ensured a clean and organized shopping environment for optimal customer experience.
• Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
• Satisfied customers with quick, accurate service under tight deadlines.
• Completed pickup and shopping orders for customers within local area.
• Maintained a high level of customer service while ensuring customer satisfaction.
• Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
• Scanned items when pulling from shelves to update system stock information.
• Assisted teammates with daily tasks during peak periods.
• Assisted customers in selecting items that met their individual needs and preferences.
• Developed relationships with loyal shoppers by providing personalized shopping experiences.
• Greeted customers and answered product or service questions.
• Listened to customer needs to identify and recommend best products and services.
• Suggested comparable products to replace out-of-stock items.
• Ensured all safety protocols were followed when handling hazardous materials such as cleaning supplies.
• Followed proper procedures when accepting returns or exchanging items for customers.
• Assisted customers in selecting high-quality products from various departments.
• Maintained up-to-date knowledge of store promotions and product availability.