Delia Vargas
Orlando,FLORIDA
Summary
Dedicated professional with proven performance in management, leadership and communication. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to your organization.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Lead Registered Medical Assistant
CenterWell Primary Care
07.2022 - Current
- Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
- Ensured patient satisfaction by promptly addressing concerns, answering questions, and providing exceptional customer service.
- Demonstrated expertise in phlebotomy, specimen collection, and basic laboratory testing procedures to support accurate diagnosis and treatment decisions.
- Managed insurance authorizations for medications, diagnostic tests, or procedures to facilitate timely access to necessary treatments for patients.
- Optimized clinic efficiency by implementing new protocols that streamlined workflows without sacrificing quality.
- Increased accuracy of medical records by meticulously reviewing and updating documentation.
- Evaluated medical equipment regularly to ensure proper functioning and maintenance needs were addressed promptly.
- Boosted staff morale by fostering a positive work environment based on teamwork and mutual respect.
- Facilitated smooth transitions between shifts through thorough handover reports detailing pertinent patient information.
REGISTERED MEDICAL ASSISTANT
CenterWell Primary Care
07.2011 - Current
- Documenting and monitoring vital signs
- Administering DPN & QuantaFlo tests on patients
- Administering schedules for ECHO exams
- Ordering inventory
- Processing referrals
- Cleaned treatment rooms and medical instruments, complying with infection control standards
- Prepared administered injections and immunizations
- Delivered administrative support to physician practices aiding in quality healthcare services
- Explained treatment procedures, medications, diets, or physician's instructions to patients
- Prescription management
- Prepared and administered A1C testing
- Helped physicians examined and treated patients, handing them instruments and materials, performing such tasks as giving injections and removing sutures
- Assisted patients with scheduling appointments
- Managed telephone encounters & documents
- Prepared and administered EKGs
- Chart prepping patients' charts for future visits
- Prepare and assist physician with COVID-19 tests
- Recorded patient's medical history, vitals and information such as test resulted in medical records
- Prepared and administered venipunctures for routine lab work
- Educated patients on proper fasting for lab work routine
- Administered HEDIS medication adherence lists
- Prepared and administered PT-INR Anti-coagulation therapy exams
- Administered wound care as per physician
- Prepared PRE-OP Clearance visits for patient's upcoming surgeries
- Faxed patient's tests & surgical clearances to their surgical facilities
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
PHARMACY TECHNICIAN
Walgreens Pharmacy
10.2006 - 05.2011
- Reported prescription errors to pharmacist on duty
- Coordinated with prescriber or pharmacist to clarify issues or problems with dosing or instructions
- Selected drug and quantity, delivering items to pharmacist for review and dispensing
- Input patient and prescription information to produce product labels and assist in prescription filling process
- Handled doctor calls and medication deliveries in facilitation of prescription orders
- Organized medications for dispensing by profiling prescriptions and calculating quantities
- Selected appropriate medicine and measured dosages to fill prescriptions under pharmacist direction
- Triaged incoming phone calls, assisting callers or escalating therapeutic inquiries to pharmacists
- Complied with state regulations to maintain safe, clean pharmacy
- Established and maintained patient profiles
- Entered prescription information into computer databases
- Maintained proper storage and security conditions for drugs
- Verified insurance data and contact information to complete prescription refill requests
- Answered pharmacy telephones to respond to questions or requests
Education
Medical Assistant Technician -
Americare School of Nursing
Fern Park, FLORIDA01.2006
Skills
- Medical Records Management
- Team management and supervision
- Team building and supervision
- Reliable team player
- Multi task
- Direct patient care
- Compassionate
- Maintaining confidentiality
- Specimens collection and processing
- Compassionate caregiver
- Adaptable
- Patient triage
- Inventory and supply management
- Stocking supplies
- Healthcare compliance
- Lab specimen collection
- Wound care management
- Customer service
- Clinical and Operational Judgement
- Pharmacy Relations
- Routine Laboratory Testing
- Updating Medical Records
- Vaccination Administration
- Removing Sutures
- Charting Expertise
- Treatment Room Preparation
- Operating EKG Equipment
- Medical terminology
- CPR certified
- HIPAA Compliance
- Performing Urinalysis
- Vital signs monitoring
Accomplishments
- Recognized for outstanding dedication to patient care.
- Recognized for going above and beyond the call of duty.
Certification
- CPR- Cardiopulmonary Resuscitation
- H.I.V. Awareness & Prevention
- HIPAA Compliance
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Lead Registered Medical Assistant
CenterWell Primary Care
07.2022 - Current
REGISTERED MEDICAL ASSISTANT
CenterWell Primary Care
07.2011 - Current
PHARMACY TECHNICIAN
Walgreens Pharmacy
10.2006 - 05.2011
Medical Assistant Technician -
Americare School of Nursing
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