Delia Vida
MODESTO,CA
Summary
Dynamic technician with extensive mechanical knowledge and a proven track record at Penske Truck Leasing. Skilled in troubleshooting and preventive maintenance, I excel in optimizing operational efficiency while fostering teamwork and training. Committed to safety and quality control, I consistently enhance service delivery and streamline processes for improved outcomes.
Overview
8
8
years of professional experience
Work History
Technician
Penske Truck Leasing
Stockton, CA
06.2022 - Current
- Conducted routine maintenance and inspections on various truck models to ensure operational efficiency.
- Diagnosed mechanical issues using advanced diagnostic tools and systems for accurate repairs.
- Assisted in maintaining shop cleanliness and organization to promote safety standards.
- Collaborated with team members to streamline repair processes, enhancing turnaround times.
- Utilized safety protocols while handling hazardous materials during service operations.
- Supported training of new technicians on equipment operation and repair procedures.
- Implemented preventive maintenance schedules, reducing downtime for fleet vehicles.
- Contributed to inventory management by tracking parts usage and ordering supplies as needed.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
Night Manager
Samaritan Village
Hughson, CA
01.2020 - 06.2022
- Supervised nightly operations to ensure safety and compliance standards were met.
- Managed staff scheduling, optimizing workforce efficiency during peak hours.
- Conducted regular inspections of facilities to maintain cleanliness and operational readiness.
- Developed and implemented training programs for new employees to enhance service quality.
- Coordinated incident response protocols, ensuring swift resolution of emergencies.
- Monitored inventory levels, facilitating timely ordering to prevent shortages or delays.
- Led team meetings to discuss performance metrics and identify areas for improvement.
- Resolved customer complaints promptly and professionally to maintain satisfaction.
- Handled emergency situations calmly and professionally, coordinating with necessary personnel to ensure guest safety and minimal disruption to their stay.
- Improved guest satisfaction by efficiently managing night operations and promptly addressing customer concerns.
- Ensured safety of guests through thorough monitoring of property, conducting security checks, and addressing potential risks.
- Conducted end-of-shift reviews to identify opportunities for improvement in nightly operations moving forward.
- Maintained close communication with maintenance teams throughout the evening, responding promptly to service requests and ensuring any necessary repairs were completed in a timely manner.
Warehouse Supervisor & Delivery Driver
Western Tool & Supply
Livermore, CA
01.2018 - 06.2022
- Supervised daily warehouse operations, ensuring adherence to safety protocols and efficient workflow management.
- Trained and mentored team members on inventory management systems and best practices.
- Coordinated shipping and receiving activities, optimizing scheduling to improve delivery times.
- Implemented process improvements that enhanced order accuracy and reduced operational delays.
- Conducted regular audits of inventory levels, maintaining accurate stock records and minimizing discrepancies.
- Managed cross-functional communication between departments to streamline operations and enhance collaboration.
- Developed training materials for new hires, improving onboarding efficiency and staff competency levels.
- Supervised shipping and receiving, distribution and workplace safety.
- Used warehouse management software to reconcile daily inventory.
- Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
- Oversaw daily operations and shipping and handling processes.
- Completed daily operations on time and maintained high standards of accuracy.
- Conducted regular inventory audits to identify discrepancies in stock counts while implementing corrective measures as needed.
- Operated warehouse material handling equipment correctly to move loads.
- Kept detailed records of inventories and merchandise inventory transactions.
- Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
- Maintained a clean working environment by enforcing strict cleanliness standards throughout the entire facility.
Education
No Degree - Business Management
Modesto Junior College
Modesto, CA04-2026
Skills
Attention to detail
Customer service
Works Well Under Pressure
Multitasking and organization
Power Tools and Equipment
Written/Verbal communication
Troubleshooting
Installation and repair
Maintenance and repairs
Quality control
Mechanical Knowledge
Preventive Maintenance
Documentation and reporting
Work Planning and Prioritization
Heavy lifting
Repair services
Workload management
Deadline oriented
OSHA compliance
Team Training
Relationship building
Safety Equipment
Extensive organizational skills
Instrument Calibration
Staff education and training
Project management
Inventory oversight
Timeline
Technician
Penske Truck Leasing
06.2022 - Current
Night Manager
Samaritan Village
01.2020 - 06.2022
Warehouse Supervisor & Delivery Driver
Western Tool & Supply
01.2018 - 06.2022
No Degree - Business Management
Modesto Junior College