Delia Villa
Gardena,CA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills.
Overview
13
13
years of professional experience
Work History
Unarmed Security Officer
American Global Security
07.2025 - Current
- Conducted regular security patrols of the facilities grounds, parking lots, and perimeter areas.
- Monitored surveillance cc cameras and responded to suspicious activities as needed.
- Reported incidents and irregularities clearly to my direct supervisor and client.
- Greeted city hall visitors and employees in a friendly manner and directed them to the appropriate department.
- Provided exceptional customer service to clients, addressing concerns and providing appropriate solutions.
IHSS Care Provider
IHSS - In Home Supportive Services
01.2019 - 11.2024
- Provided personalized care to my client based on individual needs.
- Maintained a clean and safe environment through consistent housekeeping and laundry tasks.
- Provided companionship and emotional support by actively listening and demonstrating empathy.
- Assisted with personal hygiene, mobility, and medication reminders.
- Transported client to medical appointments and social events, ensuring timely arrivals.
Unarmed Security Officer
Allied Universal Security Services
09.2015 - 03.2017
- Monitored entry and exit areas to ensure the safety of personnel and property.
- Communicated incidents of suspicious activity to my direct supervisors.
- Patrolled assigned areas to detect suspicious activities, and evicted trespassers if needed
- Greeted visitors upon arrival at the facility and directed them accordingly.
- Maintained log books with accurate entries on daily activities and notable events.
Patient Care Technician
Long Beach Memorial Medical Center
05.2012 - 06.2015
- Assisted patients with activities of daily living, including bathing, dressing and grooming.
- Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Conducted safety rounds regularly to ensure safe environment for patients.
- Reported any observed changes in behavior or physical condition to the nursing staff immediately.
Education
High School Diploma -
Educational Partnership High School
06-2008
Skills
- Customer service
- Adaptability
- Active listening
- Proficient in computer applications
- Trustworthy
- Multitasking capacity
- Bilingual
- Active guard card
- Effective communication
Education and Training
other
Timeline
Unarmed Security Officer
American Global Security
07.2025 - Current
IHSS Care Provider
IHSS - In Home Supportive Services
01.2019 - 11.2024
Unarmed Security Officer
Allied Universal Security Services
09.2015 - 03.2017
Patient Care Technician
Long Beach Memorial Medical Center
05.2012 - 06.2015
High School Diploma -
Educational Partnership High School
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