Delia Walters
Hummelstown,PA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
32
32
years of professional experience
Work History
President
Healing Chuppah
Hummelstown, PA
03.2024 - Current
- Developed, implemented and evaluated fundraising campaigns for the non-profit organization.
- Organized meetings with stakeholders to discuss progress and strategy implementation.
- Delegated work to staff, setting priorities and goals.
- Provided guidance and support to staff members on operational activities related to the non-profit organization.
President
Music For The Soul
Fredericksburg, VA
08.2014 - 04.2015
- Defined project, strategy, business plan, and company vision for the Music for the Soul.
- Dispensed guidance, direction, and authorization to carry out plans.
- Managed the complete redesigned and launched the website.
- Created an official company page on social media Facebook to facilitate interaction with customers.
- Ensured the availability of professional talent needed to meet business objectives.
- Planned, integrated advertising campaign across multiple media channels.
- Served as spiritual mentor to junior team members.
- Recruited various classical musicians to perform for the organization
- Planned, organized, fund raising events.
Teacher
Dubberly Christian School
Stafford, VA
06.1994 - 06.2014
- Developed and implemented lesson plans based upon the Word of God, the Bible.
- Performed professional instruction to the students that resulted in christian integrity, knowledge and skills needed to be a productive citizen with a christian worldview.
- Assessed student performance through tests, quizzes, and other assessments.
- Provided individualized instruction to meet the needs of all students.
- Instructed students in academic subjects such as math, science, language arts, social studies, and history.
- Encouraged critical thinking skills and problem-solving strategies among students.
- Maintained a safe and orderly learning environment for all students.
- Monitored student behavior in classroom
- Utilized technology-based learning tools to enhance classroom instruction.
- Incorporated instructional best practices such as differentiated instruction into lesson plans.
- Planned field trips to enrich students' educational experiences outside of the traditional classroom setting.
- Integrated educational software programs into daily lesson plans to enhance student learning outcomes.
- Supervised after school activities such as clubs or sports teams.
- Participated in professional development workshops related to teaching methods or curriculum changes.
- Created meaningful projects that allowed students to apply their knowledge in real world situations.
- Encouraged student critical thinking and discussion using variety of teaching techniques.
- Prepared and presented lesson plans in academic subjects using traditional and modern teaching techniques.
- Supervised students throughout day, both in classroom and outside during breaks.
- Differentiated instruction according to student skill level.
- Graded projects, exams and assignments to track student progression.
- Graded student papers and assignments to track student progression.
- Created lesson plans and chose supporting materials to promote positive learning experiences.
Assistant Manager
Marine Corps Base MWR
Okinawa, Japan
09.1992 - 12.1994
- Provided leadership and direction to restaurant employees.
- Ensured compliance with health and safety regulations.
- Assisted in recruiting, training, and scheduling staff members.
- Monitored customer service standards and took corrective action when needed.
- Supervised food preparation, ordering of supplies, and inventory control.
- Conducted daily inspections of the dining area to ensure cleanliness and orderliness.
- Maintained accurate records of sales transactions and other financial information.
- Created weekly work schedules for all restaurant personnel.
- Resolved customer complaints in a timely manner.
- Analyzed operational costs and made recommendations for cost savings.
- Developed marketing strategies to attract new customers.
- Promoted special events or discounts to increase sales volume.
- Managed cash register operations including deposits and reconciling discrepancies.
- Performed regular maintenance checks on kitchen equipment.
- Prepared monthly financial reports for upper management review.
- Planned menus, adjusted prices, monitored food quality, and portion sizes.
- Ensured that all customer orders were fulfilled accurately and efficiently.
- Coordinated catering services for special occasions or corporate events.
- Reviewed employee performance data regularly to identify areas needing improvement.
- Facilitated communication between waitstaff and kitchen staff during peak hours.
- Participated in local community events as a representative of the restaurant brand.
- Calculated inventory and ordered appropriate supplies to meet expected demands.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
- Interacted with customers to gauge responsiveness to hospitality and menus.
- Assisted personnel with duties and tasks during high-volume periods.
- Enforced and adhered to high-standards of cleanliness and organization throughout work and serving areas to remain compliant with company policies and regulatory requirements.
- Interviewed and hired new workers offering great personalities, fantastic restaurant experience and desire to work hard.
- Counseled and disciplined restaurant staff to maintain compliance standards, and performance requirements.
- Developed and implemented strategies to enhance team performance, improve processes and boost results.
- Produced detailed documentation to outline potential worker issues.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Trained new employees to perform duties.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Delegated work to staff, setting priorities and goals.
- Assisted staff by serving food and beverages or bussing tables.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Coached staff on strategies to enhance performance and improve customer relations.
- Promoted safe working conditions by monitoring safety procedures and equipment.
Education Representative
Central Texas College
Okinawa, Japan
06.1992 - 06.1994
- Presented briefings to the Education Battalion Officers describing available education programs to the marines and their dependents.
- Prepared publicity for available media ( TV, radio bulletins, newspapers) to promote all phases of the education program.
- Ensured brochures and other flyers are distributed constantly as necessary.
- Served as the liaison between the Marine Education Center and the Regional office.
- Assisted in recruiting qualified instructors for classes to be offered.
- Provided unofficial college evaluations which included military experience as acceptable college credit.
- Collected fees and forms necessary for official enrollment for each student.
- Prepared outgoing correspondence related to education.
- Assisted in creating a safe environment for all students by enforcing school policies.
- Assisted instructors with preparing classroom materials and activities.
- Organized classroom supplies and equipment.
- Submitted timely, accurate, and complete registration materials to the Regional Office and the Base Education Department.
Education
Bachelor of Arts - Asian Studies
College of The Holy Spirit
Mendiola, Manila PhilippinesSkills
- Recruiting and interviewing
- Sales monitoring
- Cost Reduction
- Employee Performance Evaluations
- Product and service knowledge
- Task Delegation
- Operations Management
- Employee Scheduling
- Orientation and training
- Compliance understanding
- Project management abilities
- Staff Training and Development
- Customer Relationship Management (CRM)
- Team motivation
- Sales Reporting
- Money Handling
- Sales Strategies
- Business Development
- Policy Enforcement
- Marketing tactics
- Financial Management
- Employee engagement
- Staff Management
Timeline
President
Healing Chuppah
03.2024 - Current
President
Music For The Soul
08.2014 - 04.2015
Teacher
Dubberly Christian School
06.1994 - 06.2014
Assistant Manager
Marine Corps Base MWR
09.1992 - 12.1994
Education Representative
Central Texas College
06.1992 - 06.1994
Bachelor of Arts - Asian Studies
College of The Holy Spirit