Delia F Toral

Licensed Esthetician

D'Ferna Beauty Supply & Skin Care and Varieties

02.2015 - 05.2024

Maintained a clean, sanitary, and organized treatment room in compliance with industry regulations.
Discussed procedures and treatment options with clients.
Provided specialized facials, chemical peels, microdermabrasion, and other advanced treatments to address various skin concerns.
Sterilized equipment for patient treatments.
Recommended retail products for at-home use.
Boosted client satisfaction by providing personalized skincare treatments and product recommendations.
Created a relaxing atmosphere for clients by incorporating aromatherapy and soothing music into treatment sessions.
Educated patients on treatment options.
Performed thorough skin analysis to determine appropriate treatments for clients'' individual needs.
Advised clients on proper home-care regimens.
Fostered friendly, warm, and exceptional customer experience.
Improved clientele retention with exceptional customer service and follow-up care.
Assisted in inventory management to ensure adequate product supply while minimizing waste and shrinkage.
Streamlined appointment scheduling processes for increased efficiency and reduced client wait time.
Provided clients with knowledge of all cosmetic services being provided.
Trained new staff members on proper equipment usage, technique, sanitation protocols, and company policies.
Promoted the importance of regular skincare maintenance as part of overall health and wellbeing.
Handled busy schedules and stayed on top of key deadlines.
Analyzed skin condition and made appropriate product recommendations.
Developed strong rapport with clients by actively listening to their concerns and offering expert advice on skincare solutions.
Welcomed clients arriving for appointments.
Stocked treatment rooms with proper supplies.
Assessed condition of clients' skin in order to make recommendations to improve skin quality.
Participated in ongoing professional development opportunities to stay current on industry trends and techniques.
Collaborated with team members to create seasonal promotions for spa services and products.
Reduced no-shows through timely appointment reminders via phone calls or text messages.
Developed customized facial treatments for individual clients to address specific skin care needs.
Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
Flexibly worked evenings and weekends to maintain proper spa coverage.
Gained knowledge of facial massage techniques and skin care product ingredients.
Cleansed, exfoliated and moisturized customer skin.
Performed special anti-oxidant, acne, and microdermabrasion facial services.
Resolved customer complaints and facilitated conflict resolutions.
Explained benefits of skin care products to clients.
Created repeat business by developing long-term relationships with regular customers.
Recommended and performed microdermabrasion, peels and laser treatments.
Reinforced customer selections by reviewing use and benefits of chosen products.
Reducing massage with wood and non-invasive machine.