DELIANNA CERVANTES
San Jose,CA
Summary
Hard-working and resilient high school graduate student. Professional with strong background in customer interactions. Highly skilled in communicating, and problem-solving, consistently focused on achieving results through efficient and empathetic service. Accomplishes tasks with minimal direction. Friendly and willing to interact with guests of all ages to promote and create enjoyable experiences. Adaptable to changing needs, and results-driven in high-pressure environments. Renowned for reliability, excellent communication, and ability to handle diverse tasks seamlessly.
Overview
2025
2025
years of professional experience
Work History
Elderly Caregiver Volunteer
None Of The Above
- Assisted my mother with her clients in all of these specified tasks to gain experience and skills
- Facilitated socialization opportunities among peers in order to promote mental well-being
- Provided companionship and emotional support to elderly individuals
- Organized recreational activities for elderly clients
- Encouraged independence by helping seniors complete tasks on their own whenever possible
Attractions Operator
Spina Farms Pumpkin Patch
09.2024 - 11.2024
- Provided excellent customer service, addressing guest inquiries and resolving issues promptly.
- Contributed to a positive work environment by collaborating effectively with team members and supervisors.
- Served as a knowledgeable resource for guests seeking information about park attractions, events, and amenities.
- Assisted in training new Attractions Operators, sharing best practices for safe and enjoyable ride experiences.
- Contributed to a high level of guest satisfaction by consistently providing friendly, professional service in all interactions.
- Promoted a fun atmosphere for guests by engaging with them throughout their visit, offering assistance when necessary.
- Ensured the safety of all guests by closely monitoring attraction operations and responding quickly to any issues or concerns.
- Assisted customers in entering and exiting rides, providing balance support and general directions.
- Latched safety gate after guests entered and exited to avoid unauthorized access to attraction area.
- Worked effectively in fast-paced environments.
Childcare Volunteer
Eden Church
09.2023 - 06.2024
- Encouraged positive interactions between children while playing together or participating in group activities
- Played games with students on a regular basis as part of fun learning experiences
- Ensured the safety of all children in the facility at all times
- Organized play areas to ensure a safe, clean environment for children
- Read stories to children to encourage literacy skills and social development
- Cared for physical, emotional and spiritual needs of children
- Provided one-on-one attention to individual students who required extra help or guidance
- Supervised children of various ages on playground and field trips.
- Served as positive role model, promoting healthy interpersonal behaviors.
- Provided a safe and nurturing environment for children to learn and grow through various educational activities.
- Collaborated with fellow volunteers to create a positive atmosphere for children, fostering strong relationships among peers.
Education
Diploma -
Phoenix High School
San Jose, California05.2024
Skills
- Respectful and Compassionate
- Complex Problem-Solving
- Attention to detail
- Receptive
- Eager to learn
- Adaptable and supportive team player
- Strong Ethics
- Child Safety
- Emotionally intelligent
- Positive Reinforcement
- Social interaction
- Adaptability
Additional Information
Adaptable and supportive team player, Strong Ethics, Child Safety, Emotionally intelligent, Positive Reinforcement, Encouraged positive interactions between children while playing together or participating in group activities., Played games with students on a regular basis as part of fun learning experiences., Ensured the safety of all children in the facility at all times., Organized play areas to ensure a safe, clean environment for children., Read stories to children to encourage literacy skills and social development., Cared for physical, emotional and spiritual needs of children., Provided one-on-one attention to individual students who required extra help or guidance., Assisted my mother with her clients in all of these specified tasks to gain experience and skills., Facilitated socialization opportunities among peers in order to promote mental well-being., Provided companionship and emotional support to elderly individuals., Organized recreational activities for elderly clients., Encouraged independence by helping seniors complete tasks on their own whenever possible.
Timeline
Attractions Operator
Spina Farms Pumpkin Patch
09.2024 - 11.2024
Childcare Volunteer
Eden Church
09.2023 - 06.2024
Elderly Caregiver Volunteer
None Of The Above
Diploma -
Phoenix High School
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