Summary
Overview
Work History
Education
Skills
Volunteer Experience
Languages
Certification
References
Timeline
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Delianna Millan

Homestead,FL

Summary

As a multifaceted administrative assistant, I possess an extensive background in a variety of office administration duties. My exceptional office and personnel management skills are complemented by my equally proficient legalities. My competencies include record keeping, document management, personnel support, and report presentation. I am known to work well in high-pressure settings, delivering quality results even under tight deadlines.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Scheduling coordinator/ Administrative assistant

Allied Engineering
09.2021 - Current
  • Speak or email with clients over the phone to schedule, remind and follow up on inspection dates
  • Perform patient intake, including the completion and filing of all necessary records
  • Produce and process schedules and reports as managers, customers, or clients request them
  • Input client data into company systems.

Transaction Coordinator

Cardinal Financial
02.2021 - 09.2021
  • Coordinate title/escrow, mortgage loan and appraisal processes
  • Gather information for new loan underwriting, including credit reports, tax filings, business entity searches, and title work
  • Collecting data from borrowers such as their assets, salaries, debts, and employment status to fill in information for the loan application
  • Oversee all aspects of buyer & seller transactions from executed purchase agreement to closing.

Legal Assistant

William J. Sanchez, P.A. Immigration Lawyer
02.2020 - 02.2021
  • Preparing legal documents such as wills, summons, complaints, responses, and witness summons
  • Researching and compiling information that helps strengthen a case for the assigned Lawyer
  • Communicating with Lawyers and clients to keep everyone up to date
  • Coordinating appointments, including all correspondence and logistics necessary.

Human Resource- Scheduling Coordinator

Amazon
09.2018 - 02.2020
  • Maintaining and updating schedules, calendars, and agendas
  • Organize company and employee data through timesheets
  • Monitor company progress and determine appropriate project timelines
  • Answering scheduling queries via email and phone.

Cashier Supervisor

Bath and Body Works
04.2016 - 06.2018
  • Responsible for developing a rotating schedule that allowed cashiers to get into a regular routine that cut down on unscheduled time off
  • Oversee employees' performance, and provide guidance and support
  • Trained new cashiers on procedures, customer service, and sales techniques
  • Responsible for completing cash turn-in paperwork and safe audit information in the computer.

Assistant Manager

Victoria's Secret, International Mall
10.2014 - 03.2016
  • Schedule and coordinate meetings
  • Conduct employee performance reviews
  • Address employee and customer concerns
  • Develop strategies for better workplace efficiency and goal achievement
  • Assisted on the sales floor as needed to maintain service standards.

Scheduling coordinator

Jemay 3D
07.2013 - 09.2014
  • Distribute appropriate forms to patients and provide scheduling and preparation details
  • Documenting scheduling processes and keeping records
  • Keeping stakeholders informed of project timelines and associated deadlines
  • Performing other administrative tasks when required
  • Received customers payments.

Administrative Assistant

Prisma Libre
08.2012 - 06.2013
  • Update appointment calendars and schedule meetings/appointments
  • Carry out administrative duties such as filing, typing, copying, binding, scanning, etc
  • Handle sensitive information in a confidential manner
  • Maintain front desk procedures including contact information, directions and frequently requested company information.

Education

Skills

  • Organized and Enthusiastic
  • Knowledge of computers and relevant software applications
  • Customer Service Excellence
  • Fast Learner
  • Self-motivated
  • Fluent in Spanish & English
  • Strong Work Ethic

Volunteer Experience

  • Baptist Hospital of Miami
  • Coral Park Elementary

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Certification

Notary

References

References available upon request.

Timeline

Scheduling coordinator/ Administrative assistant

Allied Engineering
09.2021 - Current

Transaction Coordinator

Cardinal Financial
02.2021 - 09.2021

Legal Assistant

William J. Sanchez, P.A. Immigration Lawyer
02.2020 - 02.2021

Human Resource- Scheduling Coordinator

Amazon
09.2018 - 02.2020

Cashier Supervisor

Bath and Body Works
04.2016 - 06.2018

Assistant Manager

Victoria's Secret, International Mall
10.2014 - 03.2016

Scheduling coordinator

Jemay 3D
07.2013 - 09.2014

Administrative Assistant

Prisma Libre
08.2012 - 06.2013

Delianna Millan