Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Delibery Nicolas

Flushing,NY

Summary

Dynamic Service Manager with a proven track record at Chipotle Grill, excelling in team leadership and problem-solving. Skilled in enhancing customer experiences and maintaining safety compliance. Bilingual in English and Spanish, adept at multitasking and inventory management, fostering positive relationships that drive repeat business.

Experienced with optimizing service operations and improving customer satisfaction.

Overview

7
7
years of professional experience

Work History

Food Service Manager

Chipotle Grill
12.2021 - Current
  • Resolved customer complaints in professional and timely manner..
  • Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
  • Hired, trained and supervised team of service staff members to meet business goals.
  • Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
  • Ensured compliance with safety regulations by regularly inspecting equipment and workspaces.

Server

Bliss Bistro
11.2019 - 10.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Overnight Stocker

Dollar Tree Stores
09.2018 - 08.2021
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Received, sorted and processed incoming stock and materials to prepare the stock for storage or shipment.

Education

High School Diploma -

Harlem Renaissance
Manhattan, NY
06-2019

Skills

  • Team leadership
  • Multitasking and organization
  • Bilingual English and Spanish
  • Cash handling
  • Safe food handling
  • Food safety practices
  • Stocking shelves
  • Unloading trucks
  • Inventory management
  • Shift scheduling

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Food Service Manager

Chipotle Grill
12.2021 - Current

Server

Bliss Bistro
11.2019 - 10.2021

Overnight Stocker

Dollar Tree Stores
09.2018 - 08.2021

High School Diploma -

Harlem Renaissance

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