Delicia Gaston
Sales Associate
Rancho Cucamonga,CA
Summary
Goal-oriented Sales Executive with 10+ years of experience a Sales Executive. Proven leader with excellent salesmanship, negotiation and closing skills. Known for great presentations and skill at increasing audiences to optimize sales.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
1
1
Certificate
Work History
Sales Executive
Ans Consulting
South Plainfield, NJ
03.2015 - 05.2019
- Collaborated with teams to define, strategize and implement marketing and web strategies.
- Achieves all sales standards set for department by following established departmental policies and procedures.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Held meetings with director to identify techniques to overcome sales obstacles.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Managed over 100 customer calls per day.
Leasing Associate
Career Strategies
City of Los Angeles, CA
04.2010 - 06.2013
- Maintained strong and well-managed online presence to successfully market community.
- Managed lead tracking by making contact and following up on leads generated through marketing efforts.
- Built and maintained strong relationships with potential residents and families to encourage and support move into community.
- Produced remarkable sales and enhanced numbers by managing complete lifecycle from networking through ongoing account servicing.
- Performed cold-calling and follow-ups with leads to secure new revenue.
- Increased sales by 10%
Executive Sales Associate
Win/Win Paradigmn
City of Los Angeles, CA
05.2005 - 04.2010
- Built and cultivated long-term quality relationships with over 20 clients by addressing needs and providing superior customer service.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Documented and distributed meeting notes to identify, analyze and improve workflows.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Increase productivity and sales by preparing statements of planned activities and enlist support from members of institutions, staff and volunteer organizations.
- Conducts proactive consultative needs analysis with new and existing clients, providing excellent customer service.
- Develop public relations materials in order to enhance institutional image and promote fundraising programs resulting in increased event ticket sales and funding.
- Introduce strategies to bolster contributor base by examining past records, corporate contracts, and by: organizing social media campaigns and using knowledge of community in order to identify contributors.
- Helped sales professionals build successful sales campaigns to reach target audience with consistent branding.
- Set competitive and profitable prices for products and services to maximize revenue.
- Overcame potential objections of prospective customers using expert product knowledge and persuasive communication skills.
- Provide professional on call customer service for clients with diverse schedules.
Education
PTIN - Taxation
Liberty Tax
Inglewood, CA 09.2004 - 12.2004
High School Diploma -
Westchester Senior High School
Westchester, CA 08.1995 - 06.1999
Skills
Verbal Communication
Interpersonal & Customer Service Skills
Administrative & Clerical Procedures and Systems
Business networking
Lead Generation
Goals and performance
Direct sales
B to B sales
Account management
Timeline
Sales Executive
Ans Consulting
03.2015 - 05.2019
Leasing Associate
Career Strategies
04.2010 - 06.2013
Executive Sales Associate
Win/Win Paradigmn
05.2005 - 04.2010
PTIN - Taxation
Liberty Tax
09.2004 - 12.2004
High School Diploma -
Westchester Senior High School
08.1995 - 06.1999
Certification
CMA - Certified Medical Assistant