Delicia Jones
Broomfield,CO
Summary
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Medical Assistant- Internship
West Bank Cardiology
04.2009 - 05.2009
- Patient check-in, patient histories, insurance referrals, appointment scheduling, injections, vital signs, venipuncture, and assisted doctor with minor office procedures
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Verified patient insurance coverage and collected required co-payments.
- Completed EKGs and other tests based on patient presentation in office.
Medical Assistant
Teche Internal Medicine Clinic
05.2009 - 09.2012
- Administrative duties, greeting patients, updating and filing medical records, scheduling appointments, arranging hospital admission and labs for patients, injections, EKG's, patient medical history/vital signs
- Measured patient pulse oximetry.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Phlebotomist
Teche Regional Medical Center
04.2009 - 02.2010
- Patient check-in, collection of blood by performing venipunctures, fingersticks, heel sticks of infants and urinalysis
- Collected blood samples in accordance with laboratory protocols and regulations.
- Packaged and shipped specimens to central lab daily.
- Verified proper storage and transportation of specimens to laboratories.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Centrifuged blood samples as outlined in clinical protocols.
- Organized daily work based on collection priority.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Reviewed and processed requisitions for laboratory tests.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Followed established safety protocols and standards to minimize risk of infection and injury.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
Office Administrator
US Army
02.1997 - 11.2004
- Office clerical requiring limited knowledge of office management systems and procedures
- Clerical duties included answering telephones, bookkeeping, word processing, office machine, and filing.
- Regulated variables such as temperature and pressure to maintain optimal flow.
- Inspected equipment, performed basic repairs and conducted scheduled maintenance actions.
- Tested fuel products and handled hazardous materials.
- Supervised reception, storage and shipping of fuel.
- Assembled refueling systems and equipment and performed quality assurance.
- Handled and transported fuel to vehicles and aircraft.
- Created spreadsheets using software applications and conducted basic recordkeeping and inventory management procedures.
Education
No Degree - Phlebotomy
Phlebotonmy Training Specialist
Thornton, CO03.2023
Associate of Science - Criminal Justice
L.E. Fletcher Technical Community College
Schriever, LA01.2016
Associate of Science - General Studies
L.E. Fletcher Technical Community College
Schriever, LA12.2015
Medical Assisting Diploma - Medical Assistant
Remington College - Baton Rouge
Baton Rouge, LA04.2009
Skills
- ADMINISTRATIVE SKILLS:
- Insurance Billing & Coding
- Microsoft Office 2000
- Office Administrator
- CLINICAL SKILLS:
- Patient Assessment Skills
- Phlebotomy
- Using Centrifuges
- Basic Lab Procedures
- Drug Administration
- Venipuncture
- Specimen Collection
- Medical Procedures Understanding
- Sterile Procedures and Techniques
- EKG Set Up and Monitoring
- Lab Equipment Operation
Certification
Certified Registered Medical Assistan-tCRMA
HIPAA
OSHA
Certified Phlebotomy Technician- CPT
Timeline
Medical Assistant
Teche Internal Medicine Clinic
05.2009 - 09.2012
Medical Assistant- Internship
West Bank Cardiology
04.2009 - 05.2009
Phlebotomist
Teche Regional Medical Center
04.2009 - 02.2010
Office Administrator
US Army
02.1997 - 11.2004
No Degree - Phlebotomy
Phlebotonmy Training Specialist
Associate of Science - Criminal Justice
L.E. Fletcher Technical Community College
Associate of Science - General Studies
L.E. Fletcher Technical Community College
Medical Assisting Diploma - Medical Assistant
Remington College - Baton Rouge
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