Summary
Overview
Work History
Education
Skills
CORE COURSES:
SELECTED QUALIFICATIONS:
Timeline
Generic

Delicia King

Hampton,VA

Summary

Detail-oriented and reliable candidate with a proven track record of juggling multiple priorities while maintaining a positive outlook. Adept at taking on additional responsibilities to support team objectives. Possesses exceptional analytical, communication, and teamwork abilities, thriving in dynamic settings. Enthusiastic about contributing to team achievements and enhancing professional competencies through ongoing learning and development initiatives.

Overview

13
13
years of professional experience

Work History

Amazon
03.2022 - Current

Customer Service/ Claims agent

Alorica Newport News, VA
10.2018 - 04.2022

Operation Team Member

Target Suffolk, VA
05.2016 - 10.2020

Child Care Assistant

Cynthia Randall
05.2012 - 08.2018

Education

High School Diploma -

Lakeland High School

Associate Degree - Health Services Administration

Bryant & Stratton College Online

Criminal Justice Degree - undefined

Bryant & Stratton College Online
06.2025

Skills

  • Claims investigation
  • Assertiveness
  • Database management
  • Microsoft office
  • Documentation review
  • Sorting and labeling
  • Data entry
  • Critical thinking
  • Relationship building
  • Computer proficiency

CORE COURSES:

  • Healthcare Terminology
  • Health and Human Services
  • Healthcare Information Systems
  • Funding Health Services
  • Accounting Principles
  • Management Principles
  • Research and Writing
  • Behavior and Leadership

SELECTED QUALIFICATIONS:

  • Prioritizing tasks involving daily operations:
  • Providing positive client service experiences and logistics support
  • Manage administrative duties and clear communication with clients and staff
  • Follow written instructions and batch records
  • Handle paperwork; receipt reconciliation, inventory control and client information
  • Effective communication skills:
  • Relate to individuals at all levels and address client and team concerns
  • Team support and adaptability to ensure operations run smoothly
  • Provide relevant information regarding progress to supervisors
  • Company culture and employee productivity:
  • Solving issues and following applicable company policy procedures
  • Mentor new team members as part of onboarding and safety skills
  • Ensure work supplies are in stock and assist with operations
  • Review company literature updates to ensure better quality control

Timeline

Amazon
03.2022 - Current

Customer Service/ Claims agent

Alorica Newport News, VA
10.2018 - 04.2022

Operation Team Member

Target Suffolk, VA
05.2016 - 10.2020

Child Care Assistant

Cynthia Randall
05.2012 - 08.2018

Associate Degree - Health Services Administration

Bryant & Stratton College Online

Criminal Justice Degree - undefined

Bryant & Stratton College Online

High School Diploma -

Lakeland High School
Delicia King