Summary
Overview
Work History
Education
Skills
Timeline
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Delicia Montiel

Corona,CA

Summary

Detail-oriented professional with over 3 years of experience in pharmacy operations, adept at customer service, inventory management, and administrative functions. Seeking to leverage healthcare expertise in an administrative role at West Coast University.

Overview

5
5
years of professional experience

Work History

Pharmacy Technician

CVS Pharmacy
Corona
10.2019 - Current
  • Prepared and maintained records: Managed patient profiles, medication histories, and insurance claims. Ensured accuracy and compliance with confidentiality protocols, similar to maintaining department policies and confidential student or university information.
  • Responded to customer inquiries: Assisted patients with questions about prescriptions, insurance coverage, and medication instructions, which directly relates to handling general inquiries and providing non-confidential information in an administrative setting.
  • Scheduled and organized: Coordinated appointments for prescription pick-ups and consultations, paralleling the scheduling of committee meetings and student testing schedules.
  • Processed and prepared materials: Filled prescriptions and assembled patient information packets, echoing the preparation of materials such as program catalogs, binders, and packets for meetings and university programs.

Inventory Specialist

Alto Pharmacy
Irvine, CA
06.2022 - 02.2024
  • Managed inventory: Regularly monitored medication stock and reordered supplies to maintain inventory levels, a transferable skill for managing office supplies, equipment, and program materials.
  • Assisted with training and compliance: Supported new staff in learning pharmacy procedures and ensured adherence to regulatory standards, mirroring the support you would provide for students in understanding programs.
  • Maintained a clean, organized workspace: Ensured the pharmacy adhered to cleanliness and safety standards, similar to maintaining order, cleanliness, and safety in an office environment.
  • Used technology to enhance efficiency: Utilized pharmacy software to track inventory and patient information, which translates to proficiency in office tools like Microsoft Office, email systems, and databases.

Education

High School Diploma -

Eleanor Roosevelt High School
Eastvale, CA
06-2019

Bachelor of Science - Nursing

West Coast University
Ontario

Skills

  • Attention to detail and accuracy
  • Customer service and communication
  • Organizational Skills
  • Team Collaboration
  • Answering customer questions
  • HIPAA
  • Resolving customer issues
  • Quality assurance and control
  • Problem-solving skills
  • Troubleshooting malfunctioning equipment

Timeline

Inventory Specialist

Alto Pharmacy
06.2022 - 02.2024

Pharmacy Technician

CVS Pharmacy
10.2019 - Current

High School Diploma -

Eleanor Roosevelt High School

Bachelor of Science - Nursing

West Coast University

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Delicia Montiel