Delicia Pineda-Vlosich
Carlsbad,NM
Summary
Dedicated professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Lakeview Christian Home
Carlsbad
09.2019 - 11.2019
- Tracked and submitted employee time sheets to the accounting department for payroll processing.
- Assisted with covering the reception area when necessary.
- Filed patient documents in charts.
- Auditing, closing patient charts after discharge.
- Assisted with administrative tasks, including filing, answering phones, and preparing schedules.
- Assisted with the reception area.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Presbyterian Medical Services
10.2018 - 11.2018
- Assisted with daily functions for the administrator of the office, such as taking phone calls and screening them, and taking accurate messages. Taking minutes for staff meetings. Preparing reports for the meetings and working with the Loving office, as well as maintaining an open line of communication with them for any issues that arose. Working with all other staff in collaboration to ensure HIPAA compliance. maintained a friendly demeanor with staff and patients alike.
Intake Manager
Jeff Diamond Law Firm
Carlsbad, New Mexico
07.2012 - 09.2018
- Developed and implemented intake strategies to ensure high quality service delivery.
- Conducted assessments of clients to determine eligibility for services.
- Monitored progress of intakes and provided feedback to staff members.
- Ensured compliance with applicable laws and regulations governing intake processes.
- Assisted in developing reports on program performance indicators.
- Coordinated communication between internal staff, external partners, and clients regarding status updates on intake requests.
- Communicated with patients with compassion while keeping medical information private.
Education
Associate of Applied Science - Health Information Technology
SENMC
Carlsbad, NM05-2025
High School Diploma -
Carlsbad High School
Carlsbad, NM05-2004
Skills
- Reception oversight
- Mail handling
- Meeting planning
- Clerical Support
- Bookkeeping
- Scheduling
- Calendar Management
- Minute Taking
- Check processing
- Appointment Scheduling
- Information Security
- Strong interpersonal skills
- Mail distribution
- Inventory Systems
- Back office operations
- Account Reconciliation
- Multi-line telephone system operation
- Calendaring
Languages
English
Native/ Bilingual
Spanish
Professional
Affiliations
- Gaming
- College Activities
- Art projects
- driving at sunset
- Lego builds
- hanging out with my parents
References
References available upon request.
Timeline
Administrative Assistant
Lakeview Christian Home
09.2019 - 11.2019
Presbyterian Medical Services
10.2018 - 11.2018
Intake Manager
Jeff Diamond Law Firm
07.2012 - 09.2018
Associate of Applied Science - Health Information Technology
SENMC
High School Diploma -
Carlsbad High School
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