Delifo Rubi

Reactivated RedCap accounts for current and new clients, establishing clear case management expectations.

Collaborated with Casa de Salud Director to recruit case managers and CPSWs effectively.

Developed case management teams at Casa de Salud and planned future Valencia Clinic locations.

Guided case managers on best practices, client engagement, and documentation standards.

Partnered with nursing staff and clinicians to improve care quality across facilities.

Served as liaison with University of New Mexico Hospital for seamless care transitions from detention.

Facilitated community outreach efforts at Casa de Salud courtyard to boost engagement.

Achieved NM Dept of Health Harm Reduction certification to deliver essential services.

• Conducted comprehensive assessments to evaluate participants' strengths and employment readiness.
• Developed and implemented individualized case plans with specific goals for each participant.
• Acted as liaison to connect participants with community resources such as housing and legal aid.
• Facilitated job readiness training, focusing on resume writing and interview techniques.
• Conducted outreach to local businesses to establish internship and employment opportunities.
• Provided post-employment support to participants and employers to ensure retention and wage growth.
• Maintained accurate case files and documented client activities in an electronic database.
• Advocated for participants with agencies and community partners to secure necessary services.

Evaluated substance abuse issues and directed clients to suitable programs and resources.
Enrolled clients in higher education programs, including GED, high school diploma, and college.
Coordinated job placement for clients through designated programs.
Guided clients in applying for Medicaid and SNAP benefits.
Assisted clients in obtaining state IDs and social security cards.
Facilitated access to housing options for clients.

Resolved billing discrepancies and addressed clients’ financial issues.
Reconciled daily accounts receivable ledger and verified postings.
Maintained records through imaging of invoices, debits, and credits.
Processed incoming payments following established financial policies.
Entered adjusting entries to resolve valid deductions.
Prepared bills receivable, invoices, and bank deposits accurately.
Posted revenues by verifying transactions from lockbox and local deposits.
Administered financial aspects of contracts, ensuring proper coding and report monitoring.

Collaborated with counselors to design programs tailored to developmental and academic needs.
Developed service plans focused on preserving family integrity and enhancing overall functioning.
Facilitated individual counseling for students facing adjustment challenges and organized weekly support groups.
Guided clients to foster self-esteem and encourage community engagement.
Conducted family-centered, strengths-based, culturally competent intakes and assessments.
Created goal-oriented psychoeducational and activity therapy groups to enhance client functioning levels.
Provided emergency interventions during crises to mitigate tensions and prevent violence.
Demonstrated cultural sensitivity in addressing linguistic needs of clients and families served.

Directed staff while managing annual capital budgets to align resources effectively.
Initiated collaborations across departments to identify priorities, enhancing organizational capabilities.
Cross-trained team members to improve agility in response to business demands.
Maintained oversight of payroll processes, ensuring accuracy in submissions.
Analyzed employee performance data to identify strengths for effective task assignment.
Streamlined processes through regular updates, reducing discrepancies in scheduling.
Developed customer relationships through proactive account management efforts.
Conducted monthly inventories of materials to maintain optimal stock levels.