Delila Maldonado
Whittier,CA
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level sales and cashier associate positions. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Working For Cindy Flores Real-Estate Agent
06.2019 - 08.2019
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Scheduled appointments accurately using reservation software, reducing conflicts or double-bookings.
- Developed strong working relationships with team members, fostering a positive work environment.
- Scheduled, coordinated and confirmed appointments and meetings.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
Volunteer
Hands 4 Hope Summer Program
06.2016 - 08.2017
- Enhanced community engagement by organizing and leading outreach events.
- Improved organizational efficiency by streamlining volunteer onboarding processes.
- Promoted environmental awareness with educational workshops and hands-on activities.
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
Education
High School Diploma -
Whittier High School
Whittier, CA06.2022
Skills
- Great Customer Service
- File Management
- Clerical Support
- Inventory Control
- Call Routing
- Office Organization
- File Organization
- Problem-solving skills
- Appointment Scheduling
- Listening Skills
- Quick Learner
- Tying Skills 40 WPM
Accomplishments
- Graduated from High School 2022
- Received a High School Diploma
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
Working For Cindy Flores Real-Estate Agent
06.2019 - 08.2019
Volunteer
Hands 4 Hope Summer Program
06.2016 - 08.2017
High School Diploma -
Whittier High School
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