Summary
Overview
Work History
Education
Skills
Certification
Assessments
Timeline
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Delilah Berger

Portland,OR

Summary

Dedicated and empathetic customer service professional with strong communication and problem-solving skills, seeking to leverage my passion for helping others and my ability to resolve customer inquiries efficiently. Proficient in managing multiple tasks, ensuring customer satisfaction, and maintaining a clean and organized environment. Possess strong communication skills and a willingness to learn.

Overview

1
1
Certification

Work History

Facilitator

St. Vincent De Paul Society
  • Supported individuals by providing access to essential resources including showers, food, and clean clothing.
  • Facilitated client interactions by handling check-in processes and phone inquiries.
  • Entered data into computer system, as well as overlook the entire lobby area
  • Helped in kitchen duties as a prep cook, providing daily meals for over 100 guests three times per day.
  • Assisted unhoused clients with placement in our tent program
  • Volunteered at Eagan Warming Center to support community needs.

Food Service Worker

Mcdonald's
  • Set up store environment as an opener, to enhance team readiness for busy day.
  • Ensured all orders met accuracy standards maintaining steady workflow.
  • Addressed customer needs and special requirements.
  • Processed and managed financial transactions.
  • Guided recent hires during their training in new departments.

Health Screener

Oregon Ice Cream
  • Facilitated access to resources supporting sanitary and hazard-free operations.
  • Conducted health status assessments through targeted questioning.
  • Collaborated effectively to maintain high sanitation standards in all areas.
  • Monitored and documented employee shift schedules and break approvals.

Sales Associate

Safeway Inc./Albertson's Inc
  • Guided Safeway store associates in making sales selections.
  • Scheduled and arranged employee meetings.
  • Ensured satisfaction with merchandise and quality.
  • Reviewed items for sustained quality and client approval.

Food Service Worker

Subway
  • Handled checkout processes and service needs seamlessly.
  • Organized preparation of the day's required fresh ingredients.
  • Ensured rapid assistance to customers with quality service.
  • Washed, sanitized and organized dishes
  • Ensured workspace tidiness by adhering to opening and closing procedures.
  • Guided team members through orientation and skill-building activities.

Room Attendant

Valley River Inn
  • Ensured rooms were maintained in pristine condition.
  • Provided guests with fresh linen and essential items promptly.
  • Evaluated completed room setups to uphold quality standards.
  • Optimized time management strategies by assisting peers during downtime.
  • Executed thorough cleaning tasks ensuring flawless upkeep of indoor areas.
  • Utilized designated materials as per guidelines to achieve cleanliness.

Education

Diploma -

Gateways High School
Springfield, OR

Skills

  • Hotel experience
  • Kitchen Management Experience
  • Food Preparation
  • Commercial Cleaning
  • Cashiering
  • Food Handling
  • Customer service
  • POS

Certification

Food Handler Certification

Assessments

Work style: Reliability, 09/22/24, Proficient, Tendency to be reliable, dependable, and act with integrity at work.

Timeline

Diploma -

Gateways High School

Facilitator

St. Vincent De Paul Society

Food Service Worker

Mcdonald's

Health Screener

Oregon Ice Cream

Sales Associate

Safeway Inc./Albertson's Inc

Food Service Worker

Subway

Room Attendant

Valley River Inn
Delilah Berger