I am a reliable, dedicated and hardworking employee, with experience in administrative roles and managing office operations. I demonstrate consistently positive attitude and commitment to customer satisfaction to produce high-quality work.
I am a strong communicator with excellent organizational and time management skills. I efficiently manage multiple projects simultaneously while adhering to strict deadlines. I possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.
I am detail-oriented with proven success building relationships and maintaining partnerships with top accounts to increase overall productivity and grow profit channels. Expands network connections by effectively determining and meeting employer needs.
Overview
24
24
years of professional experience
Work History
Office Manager
4x4 Inc.
08.2013 - Current
Streamline office operations by implementing efficient filing systems and organizational strategies.
Manage vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Conduct regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Provide exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintain computer and physical filing systems.
Update reports, manage accounts, and generate reports for company database.
Create, maintain and update filing systems for paper and electronic documents.
Controll finances to lower costs and keep business operating within budget.
Work alongside senior mechanics to gain hands-on experience with advanced repair techniques and tools.
Manage shop cleanliness, adhering to strict standards for workspace organization and sanitation practices.
Clean and organize work areas, tools and equipment to support productivity.
Maintain accurate records of completed work orders, ensuring transparency for customers and management alike.
Provide exceptional service experience for customers during consultations; clearly explaining necessary repairs while building trust through honesty and transparency.
Calculate costs of materials and labor to prepair detailed repair estimates.
Owner/Operator
DC Floral Designs
01.2000 - 01.2024
Manage day-to-day business operations.
Organize and access accounts receivable and accounts payable for the business.
Assess income and expenses for the business and adapt plans to improve profit levels.
Professional communication with customers regarding events, gathering all necessary information to make educated decisions and address issues.
Consult with customers to assess needs and propose optimal solutions for events.
Works diligently with Party Planners to ensure exceptional communication and results with each event.
Trains and motivates employees to perform daily business functions.
Fosters strong professional network and partnership building skills to connect with quality leads.
Keeps all building areas and equipment functional and well-organized to promote business performance.
Crafts engaging sales copy and eye-catching graphics for inventive client presentations.
Completes regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Legal Assistant
Quintarios, Prieto, Wood & Boyer
05.2013 - 09.2014
Organized documents to manage paper and electronic filing systems of clients.
Filed court documents and legal pleadings with court clerk on behalf of attorneys.
Prepared and drafted correspondence and legal forms to maintain smooth communications.
Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
Handled office scheduling and made notes for deadlines, motions, and other important dates.
Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.
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