Delilah Cortez
Registered Nurse Critical Care
Lehigh Acres,FL
Summary
Diligent nursing professional with demonstrated success in emergency patient care. Agile and responsive to dynamic patient needs and environmental conditions. Team-oriented and reliable with expert healthcare knowledge, clear verbal and written communication skills and sound clinical judgment.
Overview
9
9
years of professional experience
Work History
Registered Nurse
Shorepoint Health; Currently Lee Health
09.2020 - Current
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Managed care from admission to discharge.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Implemented medication and IV administration, catheter insertion, and airway management.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- Supervised and managed daily scheduling, tasking, and administration
- Charge RN role
Emergency Department Technician
01.2018 - 01.2020
- Provide patient care under guidance or supervision of registered nurse - Implement components of care through initiation and completion of procedures -intravenous insertion, blood sample collection, flu swab collection, ortho-glass placement etc
- Assist physicians, nurses, staff, visitors, and other departments -conscious sedation procedures etc
- Access to and transport of non-controlled medications as directed
- Increased and improved work processes and routines
- Assisted with resuscitation, CPR, and emergency airway procedures
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems
- Worked with nurses to assess patients and prepare for tests and procedures
- Monitored patients' comfort and safety during examinations and tests to alert physicians of abnormalities and changes in patient response
- Maintained clean and sanitary environment in emergency department to meet hygiene measures
Case Management Assistant
01.2016 - 01.2018
- Assist with completing tasks necessary to facilitate patient and family access to agencies, transportation, and services within and beyond acute care
- Responsible for assisting with distributing Medicare Notice of Discharge to identified patients
- Educate patients about appeal process related to their discharge
- Facilitate Medicare Outpatient Observation Notification when directed
- Perform multiple activities that support seamless transition of patients from inpatient hospital setting using current knowledge of hospital processes and community services
- Worked with homeless, diverse and low-income populations to assist in coping with mental health, substance abuse and recovery issues
- Attended regularly scheduled case management and staff meetings
- Maintained up-to-date and accurate contacts and progress note records
- Coordinated community integration activities for clients, teaching life skills and independent living skills necessary for succeeding in permanent housing
- Provided support to social service clients in navigating available resources
- Developed and maintained accurate records of programs and services
- Part of team created to improve work processes and routines
Emergency Room Financial Counselor
01.2015 - 01.2016
- Directly admit patients after hours
- Register incoming patients from EMS/ front entry
- Input health insurance information
- Complete financial assistance forms
- Complete essential paperwork such as HIAA or conditions of service forms
- Receive co-pays and or hospital bill payments
- Ensure patient satisfaction and understanding
- Verify in-state, out of state, and out of country service
- Make sure money safe is up-to-date -admit patients on weekends who are scheduled for surgery
- Print patient labels and wrist bands
- Gather patient signatures from lobby and ambulance bay
- Arrange patient priority according to symptoms presenting with as chief complaint
- Discuss financial security and payment options
Education
Associate of Science - Nursing
Rasmussen College
Fort Myers, FL03.2020
EMT license # 559571 - Emergency Medical Technician
Medical Career Institute
Bonita Springs, FLAssociate of Arts -
FSW-formerly Edison State College
Fort Myers, FL05.2014
Skills
- IV Drug Therapy Management
- Prioritizing Patients
- Emotional Intelligence
- Complex Problem-Solving
- Patient and Family Advocacy
- Intravenous Therapy
- Emergency Patient Triage
- Patient Stabilization
- Accountability
- Team-work
- Dependable
Certification
- BLS
- ACLS
- PALS
- TNCC
- ENPC
- NIHSS
- EMT-B
- RN with compact license
Quote
The opposite of a true statement is a false statement, but the opposite of a profound truth may well be another profound truth.
Niels Bohr
Timeline
Registered Nurse
Shorepoint Health; Currently Lee Health
09.2020 - Current
Emergency Department Technician
01.2018 - 01.2020
Case Management Assistant
01.2016 - 01.2018
Emergency Room Financial Counselor
01.2015 - 01.2016
Associate of Science - Nursing
Rasmussen College
EMT license # 559571 - Emergency Medical Technician
Medical Career Institute
Associate of Arts -
FSW-formerly Edison State College
- BLS
- ACLS
- PALS
- TNCC
- ENPC
- NIHSS
- EMT-B
- RN with compact license
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