Delilah Cuadrado
New York
Summary
Organized and adaptable professional with experience in education and youth development, bringing strong communication, time management, and administrative support skills. Proven ability to manage schedules, maintain accurate records, support diverse clients, and collaborate across teams. Background in counseling and mentorship has strengthened active listening, discretion, and problem-solving abilities. Eager to leverage these transferable skills in an office or administrative setting.
Overview
11
11
years of professional experience
Work History
Paraprofessional
NYC Department of Education & YAI, iHope Academy
New York
08.2015 - Current
- Collaborated with multidisciplinary teams to develop educational strategies for students.
- Documented student progress and maintained accurate records for assessments.
- Organized and supervised extracurricular activities, increasing student engagement and participation.
- Created and maintained positive relationships with students, parents, and colleagues.
- Applied positive reinforcement strategies to effectively redirect negative behaviors and foster a supportive learning environment.
- Offered students personalized educational, behavioral, and emotional support.
- Supported implementation of individualized IEPs, ensuring alignment with teachers' and administrators' objectives for student success.
Youth Counselor
Hex&Co Youth Enrichment Program
New York
04.2024 - 12.2025
- Designed and implemented engaging programs tailored to diverse interests and age groups, fostering participation and personal development.
- Tracked program participation and delivered actionable feedback, enhancing program effectiveness and youth engagement.
- Engaged with youth in recreational, treatment-focused and educational activities to encourage growth and interpersonal skill development.
- Ensured safe and therapeutic environment by actively monitoring and supervising youth during daily routines and programming, promoting positive interactions.
Front Desk Receptionist
Brooklyn Youth Chorus
New York
04.2023 - 05.2024
- Organized and maintained front desk area for a welcoming atmosphere.
- Managed multi-line phone system, efficiently routing calls to departments to enhance communication.
- Scheduled appointments and maintained calendar for staff meetings and events.
- Provided detailed information about programs and services to parents and community members, improving their engagement.
- Maintained confidentiality of sensitive information in all communications and records.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Investigated and analyzed client complaints, identifying and resolving issues to enhance customer satisfaction.
Education
Bachelor of Arts - Applied Linguistics
Lehman College
Bronx, NY01.2027
Associate of Arts - Linguistics
Borough of Manhattan Community College
New York (City), NY01.2025
High School Diploma -
Columbia Senior High School
Maplewood, NJ06.2013
Skills
- Emotional assistance
- Physical support
- Autism spectrum
- Team collaboration
- Data entry
- Data analysis
Languages
Spanish
Native/ Bilingual
Timeline
Youth Counselor
Hex&Co Youth Enrichment Program
04.2024 - 12.2025
Front Desk Receptionist
Brooklyn Youth Chorus
04.2023 - 05.2024
Paraprofessional
NYC Department of Education & YAI, iHope Academy
08.2015 - Current
Bachelor of Arts - Applied Linguistics
Lehman College
Associate of Arts - Linguistics
Borough of Manhattan Community College
High School Diploma -
Columbia Senior High School