Summary
Overview
Work History
Education
Skills
Certification
Bootcamp
Timeline
Generic

Delilah Gomez

Round Rock,TX

Summary

Vision / Leadership / Collaboration / Execution / Results

Expertise as a Data Analyst with 10 years of experience as a Business Systems Analyst. Expert communication skills to collaboratively work with enterprise departmental leads to elicit and analyze requirements, acting as a liaison between the business and technical teams.

Versatile and knowledgeable of several software development methodologies which include: SDLC, and Agile (RUP, Scrum, and Kanban). Knowledgeable of standards for creating business process models, business requirements documents, technical documents, project documents, and Software Requirements Specifications. Detail-oriented with a proven record of effectively managing multiple projects without compromising to quality. Committed professional, qualified by academic and professional successes in web application design, development, and support.

Overview

19
19
years of professional experience
1
1
Certification

Work History

AI Software Quality Tester

HP
05.2023 - Current
  • Polycom AI Conference Equipment Testing using all support Conference Meeting Applications (Conference Tools: Zoom, Microsoft Meeting, BlueJeans, GoToMeeting, TenCent)

Data Analyst

Data Science And Analytics Immersive Bootcamp
02.2023 - 10.2023

Data Analysis Projects: Baseball Data, Banking Data, Highway Fatalities Data, and COVID data. (Power BI, Python, Excel)

Senior Business System Analyst

Charles Schwab
03.2020 - 08.2022
  • Architecture Framework Project – part of team performing data analysis data mapping and determining Mobile Applications requirements for new data resource(s).

Senior Business System Analyst

Nokia (TekMark Global Solutions)
02.2013 - 08.2019
  • Created business solutions for AT&T telecommunications customer based on customer business processes
  • (Desktop and Mobile)

Senior Business System Analyst

Texas Comptroller of Public Accounts (Neos Consulting Group)
09.2012 - 11.2012
  • Assisted Innovation and Technology Division managing IT Software Assets.

Senior Business System Analyst

Texas Education Agency (Insight Global)
04.2012 - 09.2012
  • Worked with vendors (Deloitte and eScholar) and business stakeholders to build a Texas Student Education System.

Senior Business Analyst

Wells Fargo (Strategic Staffing Solutions)
11.2011 - 04.2012
  • Completed process analysis, identified procedural deficiencies and recommended and implemented solutions in a fast-paced environment.

Senior Business Analyst/Project Coordinator

USAA (Strategic Staffing Solutions)
02.2011 - 10.2011
  • Worked with users and Subject Matter Experts (SME) to identify business process enhancements for mobile devices (smartphone devices, tablet devices).

Senior Business Analyst/Project Coordinator

Health Human Services Commission IT (Titan Consulting)
12.2004 - 05.2010
  • Researched and analyzed customer's business processes (As-Is) to identify improved IT strategies in order to create Business Requirements (Data, processes, wireframes, requirements)

Education

Master of Science in Management (Information Systems Security) -

Colorado Technical University
Colorado Springs, CO

Bachelors of Science in Systems Design -

University of Texas
San Antonio, TX

Skills

  • Microsoft Products
  • Power BI
  • Google Colaboratory
  • Python
  • SQL/Oracle SQL Developer
  • TOAD for Oracle
  • JIRA
  • Confluence
  • XML
  • HTML
  • JavaScript
  • JSON (JavaScript Notation Object)
  • Scrum Methodology
  • Business Process Modeling Notation (BPMN)

Certification

  • Data Analytics: Dashboards vs. Data Stories, 10/01/22
  • Certified Agile Professional (Six Sigma Global Institute-SSGI-CAP), 10/01/22
  • Agile at Work: Planning with Agile User Stories, 11/01/19
  • Project Management Professional (PMP) Certification, 12/01/09
  • Project Management Professional (PMP) Certification, 12/01/21
  • Data Analyst Workshops (Python, Tableau), 12/01/16
  • Agile Austin U Foundation Agile Series, 11/01/16

Bootcamp

Data Science and Analytics Immersive Bootcamp (Python, PowerBI, Excel) 2/2023 - 10/2023

Timeline

AI Software Quality Tester

HP
05.2023 - Current

Data Analyst

Data Science And Analytics Immersive Bootcamp
02.2023 - 10.2023

Senior Business System Analyst

Charles Schwab
03.2020 - 08.2022

Senior Business System Analyst

Nokia (TekMark Global Solutions)
02.2013 - 08.2019

Senior Business System Analyst

Texas Comptroller of Public Accounts (Neos Consulting Group)
09.2012 - 11.2012

Senior Business System Analyst

Texas Education Agency (Insight Global)
04.2012 - 09.2012

Senior Business Analyst

Wells Fargo (Strategic Staffing Solutions)
11.2011 - 04.2012

Senior Business Analyst/Project Coordinator

USAA (Strategic Staffing Solutions)
02.2011 - 10.2011

Senior Business Analyst/Project Coordinator

Health Human Services Commission IT (Titan Consulting)
12.2004 - 05.2010

Master of Science in Management (Information Systems Security) -

Colorado Technical University

Bachelors of Science in Systems Design -

University of Texas

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Delilah Gomez