Summary
Work History
Education
Skills
Timeline
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Delilah Helton

Paris,TN

Summary

Compassionate Caregiver known for highly productive and efficient task completion. Skilled in personal care assistance, medication management, and mobility support. Excel at communication, patience, and empathy to provide exceptional care and companionship. Adapt quickly to changing patient needs and environments, ensuring comfort and safety at all times. Resourceful professional in culinary management, known for high productivity and efficient task completion. Possess specialized skills in staff training, inventory management, and customer service excellence. Excel at communication, leadership, and problem-solving to enhance team performance and ensure top-notch dining experiences. Efficient cashier with experience in fast-paced retail environments. Known for accuracy in handling financial transactions and balancing cash drawers. Skilled at customer service, offering prompt and friendly checkout experiences. Improved transaction times through effective communication and organization skills, enhancing overall customer satisfaction.

Work History

Caregiver

A Team Elderly Sitting Service
Paris, TN
  • Assisted clients with daily living activities such as bathing, dressing, and grooming.
  • Provided emotional support to clients during difficult times.
  • Encouraged residents to participate in activities of daily living to enhance personal dignity.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
  • Educated families about available resources for home health care services in the local community.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.

Waitress Supervisor

Kitchen Table Restaurant
Paris, TN
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
  • Checked stock levels throughout the day to ensure adequate supplies were available at all times.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Coordinated catering services for special events such as weddings or corporate functions.
  • Explained goals and expectations required of trainees.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Managed staff payroll activities including time-off requests, attendance tracking, overtime approval.
  • Provided training and guidance to new staff members on food safety, customer service, and restaurant policies.
  • Assisted in recruiting, interviewing, and hiring qualified personnel for the waitstaff team.
  • Supervised waitstaff to ensure quality customer service and satisfaction.

Barista

Fourmans Sports Bar
Paris, TN
  • Balanced daily registers and generated sales reports for management.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Maintained updated knowledge through continuing education and advanced training.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Assisted in setting up the bar for service shift.
  • Provided drink suggestions to customers based on their preferences.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Achieved cost-savings by developing functional solutions to problems.
  • Completed day-to-day duties accurately and efficiently.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Operated equipment and machinery according to safety guidelines.

Cashier

IGA Grocery Store
Paris, TN
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Resolved customer complaints professionally in accordance with company policy.
  • Processed customer payments quickly and returned exact change and receipts.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Performed other duties as assigned by management.
  • Answered customer inquiries regarding store policies and procedures.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Conducted price checks for special orders or discounts as requested by customers.

Education

GED -

Henry County High School
Paris TN
05-2006

Skills

  • Compassionate client care
  • Documentation
  • Medication coordination
  • Flexible schedule and availability
  • Patient mobility assistance
  • Records management
  • Dementia care
  • Incapacitation care
  • End-of-life care
  • Patient care and companionship
  • Strong leadership
  • Hygiene standards
  • Table management
  • Complaint handling
  • Task delegation
  • Sales promotion
  • Allergen awareness
  • Kitchen oversight
  • Recruitment
  • Relationship building
  • Crisis management
  • Drawer balancing
  • Product restocking
  • Professionalism and courtesy
  • Sales transactions
  • Money handling
  • Currency counting
  • Returns processing
  • Promotions and discounts
  • Credit and cash transactions
  • Customer assistance
  • Credit card processing
  • Conflict resolution
  • Payment processing
  • Point of sale proficiency
  • Gift card handling
  • ID verification

Timeline

Caregiver

A Team Elderly Sitting Service

Waitress Supervisor

Kitchen Table Restaurant

Barista

Fourmans Sports Bar

Cashier

IGA Grocery Store

GED -

Henry County High School

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Delilah Helton