Delilah Hill
Chicago,IL
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Dependable Food Service Worker with solid background in foodservice and related positions. Works effectively within teams on timely, high-quality food preparation to drive patron satisfaction. Experienced Food Service Worker knowledgeable about batch cooking, food safety and nutrition. Strong track record of reliability, accuracy and efficiency in all tasks. Maintains superior performance in both individual and team-focused duties.
Overview
7
7
years of professional experience
Work History
Sauté Line Cook
Goose Island
07.2020 - 10.2021
- Maintained neat appearance and clean uniform to project professionalism to customers.
- Performed thorough quality checks of food plating and presentation.
- Notified kitchen manager of shortages to maintain inventory.
- Covered, dated, rotated and properly stored food items to preserve quality and freshness.
- Prepared sauces and garnishes to complement sauteed menu items.
- Organized server tickets to expedite food orders.
- Sauteed and seasoned meats, pastas and vegetables to customer taste preference.
- Set up and maintained saute station to facilitate kitchen operations.
- Leveraged scales, dishers and ladles to monitor portion control.
Food Service Worker
Jesse Brown VA Medical Center
09.2020 - Current
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Participated in regular trainings to stay current on industry best practices and trends.
- Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
- Reduced wait times for guests by expediting food delivery from kitchen to tables.
- Ensured consistency in presentation of dishes by closely following plating guidelines.
- Developed rapport with customers, fostering loyalty, repeat business, and positive word-of-mouth referrals.
Sauté Cook
Wolfgang Puck
10.2019 - 10.2021
- Adhered to safety procedures for operating and cleaning kitchen tools and machinery to avoid injury.
- Notified kitchen manager of shortages to maintain inventory.
- Covered, dated, rotated and properly stored food items to preserve quality and freshness.
- Performed thorough quality checks of food plating and presentation.
- Set up and maintained saute station to facilitate kitchen operations.
- Leveraged scales, dishers and ladles to monitor portion control.
- Liaised with sous chef throughout shift to obtain food prep and kitchen management instructions.
- Sauteed and seasoned meats, pastas and vegetables to customer taste preference.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Followed health, safety and sanitation guidelines while preparing and serving food.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Prepared and cooked meals according to recipes and customer specifications.
- Maintained smooth and timely operations in preparation and delivery of meals.
- Trained new kitchen staff on food safety, preparation and cooking techniques.
Cook
Aramark
08.2016 - 07.2020
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
Education
No Degree - Paralegal Studies
Pensacola State College
Pensacola FloridaGED -
Kennedy King College
Chicago, ILSkills
- Customer Service
- ServSafe
- Cross-Functional Teamwork
- Food Assembly
- Patient Relations
- Quick Learner
- Covid-19 Safety Protocols
- Food Safety Knowledge
- ServSafe Certification
Timeline
Food Service Worker
Jesse Brown VA Medical Center
09.2020 - Current
Sauté Line Cook
Goose Island
07.2020 - 10.2021
Sauté Cook
Wolfgang Puck
10.2019 - 10.2021
Cook
Aramark
08.2016 - 07.2020
No Degree - Paralegal Studies
Pensacola State College
GED -
Kennedy King College
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