Delilah Kinsey
Redding,California
Summary
At IHSS Public Authority, I excelled in delivering compassionate care, enhancing patient comfort and well-being through effective communication and meticulous attention to dietary and medication needs. Demonstrating a blend of problem-solving and active listening, I fostered long-term relationships, significantly improving patient satisfaction. My adaptable approach and teamwork ensured high-quality care under all conditions.
Overview
18
18
years of professional experience
Work History
Home Care Provider
IHSS Public Authority
Redding, CA
08.2007 - Current
- Enhanced patient comfort by providing compassionate and attentive care tailored to individual needs.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Promoted a safe home environment for patients by identifying potential hazards and implementing necessary adjustments.
- Increased patient satisfaction through effective communication and active listening skills to understand their concerns and preferences.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Education
CERTIFICATES - IN HOME CARE
Pathways
Redding, CA08.2023
Early Childhood Education - Teaching
Columbia Basin College
Pasco, WA03.2000
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Excellent communication
- Calm under pressure
- Active listening
- Problem resolution
Timeline
Home Care Provider
IHSS Public Authority
08.2007 - Current
CERTIFICATES - IN HOME CARE
Pathways
Early Childhood Education - Teaching
Columbia Basin College