Delilah Mendez
Summary
. Hard-working with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Friendly and encouraging, I always try to help when someone is in need.
Overview
5
5
years of professional experience
Work History
Supervising Manager
Santana's Sealcoating
03.2022 - Current
- Developed and implemented new filing systems to improve organizational efficiency and productivity.
- Provided strong leadership to enhance team productivity and morale.
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives
- Evaluated hiring, firing, and promotions requests.
- Participated in pre-bid meetings and site visits to understand project scope and identify potential issues or challenges.
- Gathered cost and material data for accurate and up-to-date information on material and labor costs.
- Assisted manager in all aspects of business operations.
- Monitored and ordered supplies and materials to keep office well stocked.
Assistant Manager
Mendez Home Improvement
04.2019 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- • Generated weekly and monthly status reports for helpful progress tracking.
- Evaluated hiring, firing, and promotions requests.
- Created employee schedules to align coverage with forecasted demands.
Company Owner
Delilah's Snow Removal
12.2022 - 03.2023
- Oversaw daily business operations and financial decisions to drive profitability and growth.
- Developed long-term relationships with key clients, vendors and service providers.
- Resolved customer service issues with timely and professional resolutions.
- Negotiated contracts with vendors and service providers to secure favorable terms of service.
- Overseen and Managed 15 Commercial Daycare Properties
In Home Care Giver
IHSS Adult Services Program
08.2021 - 03.2022
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Provided mobility assistance such as walking and regular exercising.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Administered medication as directed by physician.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
Co Owner
Delilahs Dipped Delights
02.2023 - Current
- Established foundational processes for business operations.
- Evaluated suppliers to maintain cost controls and improve operations.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Manage time for all orders
Education
GED -
Minneapolis Adult Education
Minneapolis, MN09.2023
Skills
- Customer Retention
- Business Growth
- Recruiting and Training
- Budget Development
- Staffing
- Policy and Procedure Implementation
- Small Business Operations
- Systems Management
- Operations Management
- Schedule Development
- Project Management
- File Management
Timeline
Co Owner
Delilahs Dipped Delights
02.2023 - Current
Company Owner
Delilah's Snow Removal
12.2022 - 03.2023
Supervising Manager
Santana's Sealcoating
03.2022 - Current
In Home Care Giver
IHSS Adult Services Program
08.2021 - 03.2022
Assistant Manager
Mendez Home Improvement
04.2019 - Current
GED -
Minneapolis Adult Education
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