Delilah Puente
El Mirage,AZ
Summary
Motivated individual handling food and drink preparation and operating cash registers in fast-paced environments. Clear communicator possessing outstanding customer service skills. Love working with children and the public. Known for strengths in communication and responsibility.
Overview
4
4
years of professional experience
Work History
Store Associate
Bed Bath & Beyond
11.2022 - 07.2023
- Maintained tidy and organized store to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Answered questions about store policies and addressed customer concerns.
- Located merchandise across various stores to address customer needs.
- Worked with loss prevention in monitoring shopper behavior.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Used in-store system to locate inventory and place special orders for customers.
Restaurant Team Member
Cafe Rio
12.2020 - 01.2022
- Used cash registers and calculators to prepare bills, accept payments and make change.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Sought out ways to go above and beyond job requirements.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Maintained clean, organized facility by wiping down countertops, mopping and sweeping floors, emptying trash receptacles and washing dishes.
- Prepared food orders, cooking on grill and operating fry station.
- Greeted guests pleasantly and answered menu questions.
- Supported sales efforts by suggestively upselling food items and increasing check averages.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Explained menu items and suggested appropriate options for food allergy concerns.
Summer Camp Volunteer
Dysart Community Center
05.2019 - 07.2019
- Ensured safety and well-being of campers through diligent supervision during all activities.
- Created and maintained pleasant atmosphere to help campers feel comfortable and secure.
- Collaborated with fellow volunteers to create a positive, inclusive environment for all campers.
- Enhanced camper experience by organizing and leading engaging activities.
- Led groups of children safely through variety of camp activities.
- Oversaw cleanup efforts after meals and activities, instilling responsibility in campers while keeping facilities tidy and organized.
- Participated in regular meetings with camp leadership to provide feedback on program effectiveness and suggest improvements.
- Built strong relationships with campers and parents, resulting in increased retention rates for future summers.
- Communicated with parents on child activities and behavior.
Education
Dysart High School
El Mirage, AZAssociate of Arts - Health Sciences
Maricopa Community Colleges - Estrella Mountain Community College
Avondale, AZ05.2025
Skills
- Verbal and Written Communication
- Customer Service
- Supply Restocking
- Sales
- Cleaning
- Cash Handling
- Cash Register Operation
- Taking Orders
- Excellent work ethic
- Retail Transactions Processing
- Basic math skills application
- Multitasking capabilities
Timeline
Store Associate
Bed Bath & Beyond
11.2022 - 07.2023
Restaurant Team Member
Cafe Rio
12.2020 - 01.2022
Summer Camp Volunteer
Dysart Community Center
05.2019 - 07.2019
Dysart High School
Associate of Arts - Health Sciences
Maricopa Community Colleges - Estrella Mountain Community College
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