Delilah Rodriquez
Stockton,CA
Summary
Results-oriented customer service worker with a track record of delivering seamless transactions and exceptional service. Proficient in handling cash, processing payments, and ensuring accuracy in financial transactions. Excellent at providing friendly and efficient service to customers. I am also able to balance multiple tasks in a fast-paced environment while maintaining a positive and approachable demeanor. Strong communication skills, both verbal and written, and a commitment to resolving customer inquiries and concerns with professionalism.
Overview
5
5
years of professional experience
Work History
Seasonal Warehouse Package Handler
Fedex
11.2022 - 12.2022
- Used hand-held scanners and physical logs to accurately track item movements.
- Proved successful working within tight deadlines and a fast-paced environment.
- Followed verbal and written instructions to properly move and ship products..
- Loaded and unloaded materials onto and off of trucks for fast shipment.
Seasonal Layaway Associate
Walmart
08.2019 - 12.2019
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Utilized POS system to handle customer cash and credit card transactions.
Cashier
Taco Bell Restaurant
10.2018 - 09.2019
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Accurately operated cash register to process customer payments.
- Resolved customer complaints independently or with aid of supervisor.
- Worked with floor team and managers to meet wide range of customer needs.
Cashier
Wendys Restraunt
02.2018 - 03.2019
- Greeted customers entering store and responded promptly to customer needs.
- Stocked, tagged and displayed merchandise as required.
- Used POS system to enter orders, process payments and issue receipts.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Some College -
San Joaquin Delta College
Stockton, CAGenral Educational Development Diploma
Stockton, CA10.2014
Skills
- Issue Resolution
- Adaptivity
- Cash Handling
- Data Entry
- Conflict Resolution
- Meeting Deadlines
- Attention to Detail
- Customer Service
- Excellent communication
- Active listening
Timeline
Seasonal Warehouse Package Handler
Fedex
11.2022 - 12.2022
Seasonal Layaway Associate
Walmart
08.2019 - 12.2019
Cashier
Taco Bell Restaurant
10.2018 - 09.2019
Cashier
Wendys Restraunt
02.2018 - 03.2019
Some College -
San Joaquin Delta College
Genral Educational Development Diploma