Delilah Torres
Garden Grove,CA
Summary
Helpful professional committed to making patients feel comfortable and secure. Proficient in cleaning and sanitizing patient rooms, documenting observations, and examining for symptoms. Compassionate approach to dealing with those under duress.
Overview
5
5
years of professional experience
Work History
Nurse Assistant
CHOC Children's Hospital
Orange, CA
02.2023 - Current
- Answered call lights promptly and responded to requests from patients in a timely manner.
- Cleaned up spills quickly using proper safety precautions while wearing protective gear when necessary.
- Assisted nurses with daily patient care, including dressing wounds and providing hygiene assistance.
- Recorded observations on patient charts regarding activities of daily living, intake and output levels, vital signs.
- Assisted with admission, discharge and transfer procedures of patients according to hospital policy and procedure guidelines.
- Ensured that medical equipment was properly maintained and functioning correctly.
- Helped maintain a safe environment by adhering to infection control protocols such as handwashing techniques before touching any patient or equipment.
- Provided emotional support to family members during difficult times.
- Changed bed linens, cleaned patient rooms and assisted with transfers of patients in wheelchairs or beds as needed.
- Performed vital signs checks such as blood pressure and temperature readings for patients.
- Collected specimens from patients for laboratory analysis.
Hostess
Disney
Anaheim, CA
10.2022 - 01.2024
- Greeted guests and gathered information to seat groups or place on waitlist.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Greeted customers, answered questions and recommended specials to increase profits.
- Monitored dining area to assess server capacity and estimate wait times.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Communicated with servers about new tables, changes in food availability and customer comments.
Sales Associate
O'Neill Surf Shop
Orange, CA
01.2022 - 12.2023
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Trained new team members in cash register operation, stock procedures and customer services.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Engaged customers in friendly, professional dialogue to determine needs.
- Met merchandise processing standards and maintained organized and accessible work area.
- Answered incoming telephone calls to provide store, products and services information.
Sales Associate
Hollister.Co
Westminster, CA
11.2019 - 12.2020
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Helped customers find specific products, answered questions and offered product advice.
- Built and maintained relationships with peers and upper management to drive team success.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Used technology resources to assist customers in locating and selecting items.
Education
Certified Nursing Assistant -
Montezuma American College
12832 Garden Grove Blvd Ste. F, Garden Grove, CA 901.2023
Rancho Alamitos High School
Garden Grove, CA06.2022
Associate of Science - Biology
Orange Coast College
Costa Mesa, CASkills
- Materials handling
- Data evaluation
- Team collaboration
- Customer service
- Staff Assistance
- Patient Care
- Recordkeeping
- Reliable transportation
- Quick problem solver
- Calm and level-headed under duress
- Collecting vital signs
- First-aid and CPR
Timeline
Nurse Assistant
CHOC Children's Hospital
02.2023 - Current
Hostess
Disney
10.2022 - 01.2024
Sales Associate
O'Neill Surf Shop
01.2022 - 12.2023
Sales Associate
Hollister.Co
11.2019 - 12.2020
Certified Nursing Assistant -
Montezuma American College
Rancho Alamitos High School
Associate of Science - Biology
Orange Coast College
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