Delilah Trevino
Merced ,CA
Summary
Results-driven finance professional with 6+ years of experience in financial operations, billing, collections, and payroll across government and financial institutions. Skilled in reconciliations and audit support with a strong ability to resolve discrepancies and improve processes. Recognized for accuracy, integrity, and clear communication while delivering efficient financial reporting and client account management.
Overview
3
3
years of post-secondary education
7
7
years of professional experience
Work History
Accounting Technician ll
Merced Community College
Merced
12.2025 - Current
- Prepare and verify documentation for mandated year-end and financial reporting
- Research and resolve financial discrepancies and respond to internal and external financial inquiries
- Collaborate with staff, site personnel, and external parties to support financial operations
- Provided guidance to students regarding the various types of financial aid available and eligibility criteria.
- Manage accounts payable and accounts receivable transactions.
- Process student financial aid transactions and related account activity.
- Handle sponsor billing, payments, and account reconciliation.
- Process book program charges, payments, and related financial records.
- Perform account reconciliations, balancing, and financial closing procedures.
Account Clerk
City of Merced
Merced, CA
10.2023 - 11.2025
- Researched and resolved discrepancies in billing, invoices, and customer accounts, ensuring accuracy and compliance.
- Processed and reviewed invoices, utility billing, and account information with strong attention to detail.
- Monitored and collected overdue accounts by contacting customers and negotiating payment terms.
- Prepared reports summarizing collection activity for management review.
- Collaborated with management, staff, and customers to resolve issues quickly and maintain positive relationships.
Member Service Representative III
Merco.
Merced , CA
08.2023 - 10.2023
- Provided support to members regarding account inquiries, processing transactions, and resolving issues.
- Adhered to all applicable policies, procedures, regulations, and laws.
- Performed cash handling duties such as deposits and withdrawals for members' accounts.
Teller/Senior Teller
Merced School Employees Federal Credit Union
Merced, CA
09.2019 - 07.2023
- Managed vault ops, incl. balancing, reporting, and ordering cash from Fed. Reserve.
- Reconciled daily ATM balances, audited GLs, and resolved discrepancies.
- Supervised teller transactions and trained jr. staff to ensure compliance/efficiency.
- Processed payroll for hourly, salaried & temp. staff with accuracy & timeliness.
- Maintained professionalism in high-pressure situations & w/ irate customers.
Education
Bachelor of Science - Accounting
California State University, Stanislaus
Turlock, CA 08.2026 - 09.2026
Associate of Science - Business Administration
Merced College
Merced, CA 08.2023 - 08.2026
High School Diploma -
Merced High School
Merced, CASkills
- Proven ability to lead and supervise staff to ensure smooth daily operations and team performance
- Sound judgment in handling sensitive financial matters and resolving client concerns
- Extensive experience with secure cash handling, including daily reconciliation and deposit preparation
- Skilled in training and onboarding new team members in compliance and procedural standards
- Proficient in opening and closing procedures, including vault balancing and end-of-day reporting
- Effective decision-making under pressure with attention to detail and compliance
- Experience recording ledger entries and preparing balance sheets for financial review
- Proficient in processing payments and managing transaction workflows across platforms
- Skilled in general ledger accounting and maintaining accurate financial records
- Excellent customer service skills, with a focus on resolving issues, building rapport, and ensuring client satisfaction
References
Sierra Harkreader
Accounting Technician
(209)404-8503
harkreaders@cityofmerced.gov
Alejandra Medina
Admin Secretary
(559)779-6280
AMedina@mcoe.org
Anabelle Garza
Assistant Director of Operations
(209)648-1526
agarza8@ucmerced.edu
Timeline
Bachelor of Science - Accounting
California State University, Stanislaus
08.2026 - 09.2026
Accounting Technician ll
Merced Community College
12.2025 - Current
Account Clerk
City of Merced
10.2023 - 11.2025
Member Service Representative III
Merco.
08.2023 - 10.2023
Associate of Science - Business Administration
Merced College
08.2023 - 08.2026
Teller/Senior Teller
Merced School Employees Federal Credit Union
09.2019 - 07.2023
High School Diploma -
Merced High School