Summary
Overview
Work History
Education
Skills
Timeline
Generic

Delilah Weather

Chicago,IL

Summary

Dynamic and compassionate professional with experience at Centers Of New Horizons, adept at fostering safe and nurturing environments for children and adults alike. Excelled in customer service with the Chicago Transit Authority, showcasing exceptional communication and problem-solving skills. Proven track record in improving customer satisfaction and maintaining high hygiene standards.

Overview

11
11
years of professional experience

Work History

Childcare Assistant

Centers Of New Horizons
Chicago, IL
01.2019 - 08.2024
  • Supervised free play and other activities to keep children safe.
  • Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
  • Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
  • Assisted with meal preparation and feeding to meet children's dietary needs.

Customer Service Associate

Chicago Transit Authority, CTA
Chicago, IL
07.2020 - 10.2022
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Private Caregiver

Private Residence
Chicago, IL
03.2018 - 07.2020
  • Maintained clean, safe, and well-organized patient environment.
  • Provided emotional support and companionship to patients, promoting overall wellbeing.
  • Handled household management tasks like laundry, light housekeeping and grocery shopping leading to a well-maintained living space.
  • Maintained a safe and clean environment, reducing the risk of infection or injury.

Phone Interviewer

NORC at the University of Chicago
Chicago, IL
07.2013 - 04.2016

screening and interviewing respondents over the phone using carefully developed, field-tested questionnaires to respondents via Computer Assisted Telephone …

Education

High School Diploma - Computer Engineering

Dusable High School
Chicago, IL
06.2002

Skills

  • Friendly
  • Cheerful and energetic
  • Hygiene practices
  • Active listener

Timeline

Customer Service Associate

Chicago Transit Authority, CTA
07.2020 - 10.2022

Childcare Assistant

Centers Of New Horizons
01.2019 - 08.2024

Private Caregiver

Private Residence
03.2018 - 07.2020

Phone Interviewer

NORC at the University of Chicago
07.2013 - 04.2016

High School Diploma - Computer Engineering

Dusable High School
Delilah Weather