Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Deliliah Cruz

Laredo

Summary

Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.

Overview

3
3
years of professional experience

Work History

CERTIFIED NURSE ASSISTANT

LAREDO REHAB
08.2023 - Current
  • I am a reliable, service-focused nursing professional with excellent patient-care and charting skills gained from working at Laredo rehab

Guard

Deployed Services
03.2024 - 01.2025
  • Completed detailed reports on daily activities, incidents, or irregularities observed during shift hours.
  • Assisted in emergency situations by remaining calm under pressure, following established protocols, and providing support to first responders.
  • Responded quickly to alarms or other emergencies while coordinating with local law enforcement when necessary for swift resolution of incidents.
  • Upheld a professional appearance and demeanor while on duty, projecting authority and confidence to deter potential threats and instill trust in clients.

Roofing Assistant

NEXT LEVEL ROOFING
01.2022 - 01.2023
  • Company Overview: This is a roofing company which I would help with the billing and contacting new or recent costumers
  • I would also be on standby when it came to looking at their current insurance to see if they would be able to cover it
  • Completed detailed reports on daily activities, incidents, or irregularities observed during shift hours.
  • Collaborated with the roofing team to complete projects on time and within budget constraints.
  • Demonstrated versatility in supporting various roofing system installations, including asphalt shingles, metal panels, and single-ply membranes.

Education

DIPLOMA -

UNITED HIGH SCHOOL
Laredo
05-2021

Skills

  • Communication
  • Leadership
  • Organizational Skills
  • Adaptability
  • Results-oriented
  • Feedback
  • Time management
  • Telephone skills
  • Data entry
  • Verbal and written communication
  • Customer/Client relations

Languages

Spanish
Native or Bilingual

Timeline

Guard

Deployed Services
03.2024 - 01.2025

CERTIFIED NURSE ASSISTANT

LAREDO REHAB
08.2023 - Current

Roofing Assistant

NEXT LEVEL ROOFING
01.2022 - 01.2023

DIPLOMA -

UNITED HIGH SCHOOL

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Deliliah Cruz