DELINA EXLEY
Clarkston,MI
Summary
Accomplished Executive Administrative Assistant with a proven track record at PSCU, enhancing operational efficiency and mastering calendar management. Spearheaded cross-functional collaborations and event coordination, significantly expediting project timelines. Expert in office management and maintaining information confidentiality, I bring a blend of hard and soft skills to drive success and foster professional environments. Driven and resourceful administrative professional with 16+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
20
20
years of professional experience
Work History
Executive Administrative Assistant
PSCU
02.2008 - 06.2024
- Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
- Reviewed incoming communications for urgency or importance; prioritized correspondence accordingly for executive review or action.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Collaborated with cross-functional teams, expediting project completion times and enhancing overall efficiency.
- Worked with senior management to initiate new projects and assist in various processes.
- Enhanced efficiency of meeting outcomes by preparing detailed minutes and action items.
- Streamlined communication between departments, resulting in more effective project coordination and execution.
- Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
- Scheduled appointments promptly, ensuring optimal use of executive time while minimizing conflicts or cancellations.
Department Manager
Nordstrom
12.2004 - 01.2008
- Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
- Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
- Optimized scheduling practices to ensure adequate staffing during peak business hours without sacrificing employee satisfaction or budgetary constraints.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
Education
No Degree - Marketing
Wayne State University
Detroit, MISkills
- Expense Reporting
- Customer Service
- Office Management
- Information confidentiality
- Process Improvement
- Meeting Support
- Social Media Management
- Event Coordination
- Executive Support
- Advanced MS Office Suite
- Travel Coordination
- Master calender management
Nordstrom Customer Service All-Star Award
Praised from customers and was recognized by the company for winning an award that is given to just 12 people annually.
Languages
English
Native or Bilingual
Interests
- Gardening
- National Parks
- Real Estate
- Road Trips
- DIY and Home Improvement
Timeline
Executive Administrative Assistant
PSCU
02.2008 - 06.2024
Department Manager
Nordstrom
12.2004 - 01.2008
No Degree - Marketing
Wayne State University
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