Summary
Work History
Education
Skills
Timeline
Generic

Delina Gonzalez

La Mirada,CA

Summary

Experienced candidate with passion for verifying safety and security of all individuals within area of responsibility. Hardworking individual with excellent eye for detail and in-depth knowledge of emergency situation protocols and procedures. Natural problem-solver with keen ability to relate to people of all ages and backgrounds.

Work History

Lifeguard

Great Wolf Lodge
  • Monitored safety of guests in and around swimming pool.
  • Attentively monitored swimmers to identify distress.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Trained new lifeguards on safety procedures and protocol.
  • Provided friendly customer service to guests and addressed concerns.
  • Cleared pool areas of debris and hazardous objects to increase safety.
  • Entered water immediately to pull struggling swimmers to safety.

Crew Trainer

McDonald's
  • Maintained current knowledge of all team position requirements.
  • Trained other employees in customer service, food safety, and performance requirements.
  • Set positive example for team members by providing high-quality, efficient service.
  • Greeted customers with smile and provided friendly service to professionally handle every need.

In-Home Nanny

Cristina Magana
  • Organized different types of activities to enhance physical and intellectual development.
  • Taught children everyday skills and language.
  • Prepared tasty, healthy meals for children to encourage good eating habits.
  • Worked with children to enforce safe living habits such as asking for help, crossing street safely and avoiding contact with unsafe objects.

Front of House Employee

Panda Express
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Cultivated warm relationships with regular customers.
  • Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
  • Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
  • Addressed customer complaints quickly and professionally to avoid negative reviews and loss of business.
  • Participated in training and development to stay updated with company policies and procedures and improve customer service skills.
  • Practiced good time management to deliver customers' prepared orders quickly and accurately.

Education

No Degree - Fire Science

Rio Hondo College
Whittier, CA

High School Diploma -

La Vista/ La Sierra Highschool
Fullerton, CA

Skills

  • First Aid
  • Emergency Response
  • Safety oversight
  • CPR Certified
  • Complex Problem-Solving
  • Strong communicator
  • Safety Training
  • Physical Fitness
  • Effective problem-solver
  • Team Leadership
  • Active Listening
  • Workplace Safety

Timeline

Lifeguard

Great Wolf Lodge

Crew Trainer

McDonald's

In-Home Nanny

Cristina Magana

Front of House Employee

Panda Express

No Degree - Fire Science

Rio Hondo College

High School Diploma -

La Vista/ La Sierra Highschool

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Delina Gonzalez