Summary
Overview
Work History
Education
Skills
Timeline
Generic

Delisa Crotts

Randleman,NC

Summary

Friendly COVID-19 screener with skills in testing and communication. Committed to preserving patient confidentiality, maintaining clean work environments and keeping thorough records. Familiar with screening equipment and numerous testing methods. Devoted Screener focused on delivering top-notch support. Reliable in handling personal and medical needs for diverse patients. Well-trained and always ready to learn new skills. Dedicated to great customer service with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Enthusiastic team player eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of team work. Motivated to learn, grow and excel in everything. Reliable employee seeking permanent position. Offering excellent communication and good judgment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

14
14
years of professional experience

Work History

COVID-19 Screener

HealthPark
Highpoint, NC
09.2020 - 10.2022
    • Obtained temperatures of visitors and employees at entry of facility and asked screening questions.
    • Oversaw in-person and curbside patient registration and processing.
    • Donned and removed personal protective equipment (PPE) per company protocols.
    • Protected individual confidentiality as prescribed by local, state and federal mandates.
    • Provided COVID-19 FAQs and educational material to patrons and employees.
    • Documented novel coronavirus screening assessments.
    • Disinfected tools, equipment and surfaces between patients.
    • Completed necessary reports and documentation on time and to specifications.
    • Provided family members with general health education and tips for patient care.

Cashier

Randleman ABC Store
Randleman, NC
11.2008 - 06.2020
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Maintained cash drawer of $100 or more per shift.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Reviewed weekly sales ads and monitored price changes.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
  • Opened and closed store. Made nightly bank deposits.
  • Set up new sales displays as needed.
  • Conducted inventory counts by adding each item in stock and documenting on paper for manager.

Education

GED -

Randolph Community College,
Archdale, NC
2008

Skills

  • Dependable reliable
  • Active Listening
  • Problem-Solving
  • Interpersonal Communication
  • Good with counting money

Timeline

COVID-19 Screener

HealthPark
09.2020 - 10.2022

Cashier

Randleman ABC Store
11.2008 - 06.2020

GED -

Randolph Community College,
Delisa Crotts