Delisa Gant
Houston,TX
Summary
Experienced Assistant General Manager, Front Desk Manager, and Night Auditor with a proven track record in hotel operations. Demonstrated expertise in team leadership, operational efficiency, bill management, and ensuring guest satisfaction. Strong background in management, strategic planning, and staff development, with a keen focus on streamlining operations and reducing costs.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Assistant General Manager
La Quinta Inn and Suites
01.1996 - 12.2024
- Oversee daily operations, including front desk, housekeeping, and maintenance.
- Manage staff, guest services, billing, and financial tasks.
- Ensure high satisfaction and repeat business through excellent service.
Nurse Aide
Courtyard Convalescent Center
06.2014 - 01.2021
- Provided direct patient care, including bathing, feeding, dressing, and assisting with mobility
- Monitored and recorded patients' vital signs, responding promptly to calls for assistance to ensure patient safety
- Managed meal service, maintained room cleanliness, and collected test samples as needed to support patient care.
Education
Houston Community College
Houston, TX01-2013
Houston Community College
Houston, TX01-1991
Jack Yates High School
Houston, TX01-1989
Skills
- Manage hotel operations, staff, and guest services
- Oversee billing, financial tasks, and accounts receivable
- Perform Notary duties: Verify IDs, witness signatures, and administer oaths
- Strong communication, conflict resolution, and training skills
- Proficient in reservation and billing software
- Provide patient care, assist with daily activities, and monitor health conditions
Certification
- Nurse Aide, Texas Nurse Aide Registry, 09/01/13
- Notary/NSA, National Notary Association, 2022
- CPR Certified
Timeline
Nurse Aide
Courtyard Convalescent Center
06.2014 - 01.2021
Assistant General Manager
La Quinta Inn and Suites
01.1996 - 12.2024
Houston Community College
Jack Yates High School
- Nurse Aide, Texas Nurse Aide Registry, 09/01/13
- Notary/NSA, National Notary Association, 2022
- CPR Certified
Houston Community College
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