Delisa Gonzales
AUSTIN,Texas
Summary
Consistent business professional with strong history of managing daily business operations and facilitating continuous improvement initiatives to foster growth. Superior work ethic and 10+ years of experience in business office environments. Established success improving efficiency, driving cost controls and increasing revenues. Consistent business professional with strong history of managing daily business operations and facilitating continuous improvement initiatives to foster growth. Superior work ethic and 10+ years of experience in business office environments. Established success improving efficiency, driving cost controls and increasing revenues.
Overview
19
19
years of professional experience
Work History
Business Officer Director
Austin Oaks Hospital
Austin, TX
04.2013 - Current
- Experience director with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business office staff.
- Coordinates the daily functions of Patient Business Services to ensure timely and accurate billing. Including 2 offsite outpatient programs. Thorough knowledge of all billing laws and practice (Medicare, Medicaid, HMO, PPO).
Biller/Collector
Texas Neuro Rehab
Austin, TX
06.2005 - 04.2013
- Medical Records
- Data Entry
- Financial Counselor
- Biller/Collector
Education
High School Diploma -
Hardin High School
Hardin, TX05-1983
Skills
- To manage the daily operations of the hospital patient accounting/business department and integrate with financial services to ensure the proper presentation the financial condition of the hospital (10 years)
- Coordinates timely and accurate billing and collections
- Provide accurate and timely reporting of collections, denials, and accounts receivable statistics as needed by CFO
- Monitors and maintains collection goals of the departments for onsite and offsite outpatient programs
- Coordinates relationships between admissions intake, utilization management, patient accounting and business office
- Offers suggestions for process improvements and adjust business office processes with the changing needs of the facility
- Weekly budget management/AR meetings with CEO and CFO
- Bi-weekly zoom meetings with financial counselors and outpatient director (upfront collections)
- Practice teamwork
- Quick learner
- Computer proficient
- Microsoft Office, Waystar, Availity, TMHP, Novitas
Timeline
Business Officer Director
Austin Oaks Hospital
04.2013 - Current
Biller/Collector
Texas Neuro Rehab
06.2005 - 04.2013
High School Diploma -
Hardin High School
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