Summary
Overview
Work History
Education
Skills
Timeline
ProjectManager

DELISA HAYWOOD

Houston,Texas

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level PROJECT MANGER position. Ready to help team achieve company goals.

Overview

22
22
years of professional experience

Work History

Substitute Preschool Teacher

ANGELWATCH ACADEMY DAYCARE
HOUSTON, TX
01.2020 - Current
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Supervised lunchroom and recess activities.
  • Took notes and prepared reports on school day activities to provide to primary teacher.
  • Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
  • Kept accurate and current attendance records and assignment sheets to maintain file compliance.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts
  • Helped students develop life-long learning skills and good study habits
  • Upheld classroom routines to support student environments and maintain consistent schedules
  • Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping
  • Assigned, explained and graded homework
  • Maintained day-to-day classroom management and discipline to promote learning initiatives
  • Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes

Project Manager

DIAMOND LIFE RADIO
HOUSTON, TX
02.2016 - Current
  • Identified plans and resources required to meet project goals and objectives.
  • Managed projects from procurement to commission.
  • Developed and initiated projects, managed costs, and monitored performance.
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Provided management for internal personnel, contractors and vendors.
  • Built successful project plans covering objectives, resources and staffing to meet schedules.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
  • Met project deadlines without sacrificing build quality or workplace safety
  • Maintained relationships with material vendors to lower costs and diversify capabilities
  • Provided detailed product orders based on project drawings and technical specifications
  • Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines

RESTURANT ASSOCIATE

7ELEVEN
Houston, TX
06.2022 - 08.2022
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Carefully interviewed, selected, trained and supervised staff.
  • Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.

Caregiver

Faith And Care Home Health Agency
HEMPSTEAD, TX
07.2009 - 08.2019
  • Assisted with dressing guidance, grooming, meal preparation and medication reminders.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
  • Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
  • Assisted patients with self-administered medications.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Transported patients via wheelchair to and from rehabilitation and daily activities.
  • Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
  • Transported individuals to events and activities, medical appointments and shopping trips.

Customer Service Representative

MAXIUM TAX REFUND SERVICES
HOUSTON, TX
02.2016 - 04.2018
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services and company information.
  • Recommended products to customers, thoroughly explaining details.
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.

Education

High School Diploma -

PENDLETON SEMINARY CHAPEL SCHOOL
Hempstead, TX
08.2020

SECURITY CERTIFICATES -

NATIONAL SECURITY ACADEMY
Houston, TX
04.2005

Skills

  • Customer Service
  • Order Picking and Processing
  • Driving and Transportation
  • Valid Driver's License
  • Securing Wheelchairs
  • Communications Strategies
  • Performance Improvement
  • Managing Revenue Projections

Timeline

RESTURANT ASSOCIATE

7ELEVEN
06.2022 - 08.2022

Substitute Preschool Teacher

ANGELWATCH ACADEMY DAYCARE
01.2020 - Current

Project Manager

DIAMOND LIFE RADIO
02.2016 - Current

Customer Service Representative

MAXIUM TAX REFUND SERVICES
02.2016 - 04.2018

Caregiver

Faith And Care Home Health Agency
07.2009 - 08.2019

High School Diploma -

PENDLETON SEMINARY CHAPEL SCHOOL

SECURITY CERTIFICATES -

NATIONAL SECURITY ACADEMY

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DELISA HAYWOOD