DELISE BUTTER
Bronx,NY
Summary
https://www.linkedin.com/in/delise-butter-142370197/
Highly organized and efficient professional seeking an assistant position to leverage exceptional administrative and communication skills in providing remote support to clients and teams. Proven ability to manage multiple tasks, prioritize deadlines, and maintain confidentiality. Committed to delivering exceptional results and contributing to the overall success of the organization.
Overview
14
14
years of professional experience
Work History
Executive Assistant
Good Lettuce Co
05.2022 - Current
- Provide comprehensive administrative support to executive team, including managing calendars, scheduling appointments, and coordinating travel arrangements
- Assisted in organizing and coordinating company events and meetings
- Implemented communication cadence with customers via email or Mail Chimp
- Facilitated effective communication and maintained positive relationships with clients, stakeholders, partners, board members and staff
- Organized and maintain confidential files and documents
- Updated spreadsheets and created presentations to support executives and boost team productivity
- Screened calls and emails and responded accordingly to support executive correspondence
Private
Special Needs Caregiver
01.2015 - Current
- Mental exercises and games
- Aid with daily living
- Ensure the health and social wellbeing of child
- Keep records of child’s behavior and progress
- Provide emotional support
- Cook meals
Administrative Assistant
NYU Langone Hospital
10.2019 - 04.2020
- Coordinate and manage multiple doctor’s schedule
- Greet and assist patients
- Manage patient records, ensuring accuracy and confidentiality of sensitive information
- Answer and direct incoming calls
- Verify patient insurance coverage and obtain necessary authorizations
Patient Care coordinator/ call center rep
Ophthalmic Consultants of Long Island, Valley Stream
08.2017 - 09.2018
- Educate patients on the exact scope of their visit
- In charge of taking co-pays
- Collect and verify all patients’ demographics
- Managed large amounts of inbound and outbound calls in a timely manner
- Follow call center “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and providing solutions
- Insurance Verifications
- Obtain Pre-authorizations for surgery
- Schedule, confirm, cancel appointments
- In charge of medical records
Medical Receptionist
Premier Physical Medicine
07.2015 - 07.2017
- Handled no-fault insurance claims
- Use word processing to prepare reports, invoices, financial statement, case histories, or medical records
- Provided emotional support to patients
- Handled payments daily
Administrative Assistant
Wayne’s Nursing Home (Volunteer)
06.2009 - 08.2010
- Data entry
- Provided emotional support to residents
- Managed daily planning for residents
- Assisted with paper-work
- Filed and faxed documents
- Answered calls on a daily
Education
Degree - Criminal Justice
Nassau Community College
Garden City, New York06.2019
FEMA Certifications -
Office of Emergency Management
Bethpage, NY06.2019
Skills
- Excellent communication skills, both verbal and written
- Proficient in remote communication tools (eg, email, video conferencing, Zoom, project management software)
- Proficient in Microsoft suite (word, excel, power point) etc
- Ability to work independently
- Team player
- Attention to detail and accuracy
- Strong organizational skills
- Strong time management
- Familiarity with remote collaboration tools (eg, Google Workspace, Slack, Monday, Mail Chimp)
- Problem solving skills
- Adaptability and willingness to learn new technologies
- Knowledge of HIPPA and EMS software (Nextgen)
- Appointment Setting
- Meeting Agendas and Minutes
- Office Supplies and Inventory
- Schedule Management
- Filing
- Travel Administration
- Office Administration
- Travel Arrangement Management
- Confidentiality and Discretion
Timeline
Executive Assistant
Good Lettuce Co
05.2022 - Current
Administrative Assistant
NYU Langone Hospital
10.2019 - 04.2020
Patient Care coordinator/ call center rep
Ophthalmic Consultants of Long Island, Valley Stream
08.2017 - 09.2018
Medical Receptionist
Premier Physical Medicine
07.2015 - 07.2017
Private
Special Needs Caregiver
01.2015 - Current
Administrative Assistant
Wayne’s Nursing Home (Volunteer)
06.2009 - 08.2010
Degree - Criminal Justice
Nassau Community College
FEMA Certifications -
Office of Emergency Management