Trustworthy and friendly bartender with more than 4 years experience working in a bar, private event, and festival setting. High competency in traditional and new POS system. Driven to provide guests with genuine hospitality. Successful at cultivating and developing positive relations with clientele. Handles stressful situations gracefully. Team player with a positive attitude.
Hi, I’m
Delisha Smith
North Hills,CA
Summary
Overview
11
years of professional experience
1
Certification
Work History
The New Townhouse
Bartender
01.2022 - Current
Job overview
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
La Louisianne
BARTENDER
11.2018 - Current
Job overview
- Responsible for bar opening/closing bar duties
- Maintaining stock levels of beer, wine and spirits
- Responsible for creating new and savory drink menus on a regular basis
- Ability to provide exceptional customer service while tending high volume bar and kitchen orders
- Exceed in adhering to food and drink service regulation standards.
Playa Provisions
Bartender Shift Manager
01.2022 - 01.2023
Job overview
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
- Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Established rapport with regular patrons through attentive service, fostering loyalty to the establishment.
- Set up bar for operation, obtained cash bank, and stocked service bar.
- Ensured accurate cash handling procedures were followed consistently throughout each shift to maintain financial accountability.
- Consistently maintained a clean and organized bar area, ensuring compliance with health and safety regulations.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Kept bar presentable and well-stocked to meet customer needs.
LOUISIANA CHARLIE'S
DRAFTBARTENDER/SERVER
03.2018 - 04.2018
Job overview
- High efficiency in maintaining a clean and organized work environment
- Ability to take food and drink orders and input in POS system accurately and in a timely manner to ensure customer satisfaction
- Effectively multi task while maintaining a high level of customer service
- Ability to communicate well others to ensure accuracy of orders and customer requests.
THE CORK BAR AND GRILL
LEAD BARTENDER
05.2016 - 04.2018
Job overview
- Responsible for bar opening/closing bar duties
- Maintaining stock levels of beer, wine and spirits
- Responsible for creating new and savory drink menus on a regular basis
- Ability to provide exceptional customer service while tending high volume bar and kitchen orders
- Exceed in adhering to food and drink service regulation standards.
THE OFFICE DOWNTOWN
BARTENDER
05.2014 - 05.2016
Job overview
- Quickly mix a variety of drinks/cocktails
- Offer daily drink specials to entice customers
- Maintain stock levels of beer, wine and spirits
- Natural ability to establish friendly and lasting relationships with customers to ensure repeat business.
TROPICANA BAR
BARBACK
06.2013 - 07.2014
Job overview
- Set up bar; prepared fruit/garnishes
- Restocked the bar with fruit, juices, and glasses throughout the shift
- Maintained stock levels of beer, wine and spirits
- Capable of handling High-Volume events, Club Nights, and Open Bar events
- Knowledge of applicable safety and sanitation procedures and organization of assigned station and service areas.
Education
Lakewood National Bartending School
Bartending and Craft Cocktail Certification
05.2015
University Overview
LONG BEACH CITY COLLEGE
AA in Business Management
06.2012
University Overview
Skills
- Mastery of classic cocktail recipes
- Food Handler and TIPS Certification
- Friendly and graceful
- Excels at up-selling
- Quick learner
- Team Player
- Strong multitasking
- Liquor, beer, and wine knowledge
- Customer Service
- Team player attitude
- Highly reliable
- Clear and effective communication
- Patience and Tolerance
- Outgoing Personality
- Engaging personality
- Cleanliness and hygiene
- Payment Processing
- Handling Difficult Customers
- Cash Register Operation
- Memory retention
- Professional Appearance
- Service-oriented mindset
References
References
- Eli Vergara, Owner, The Office Downtown, El Segundo, CA, (213) 448-6988
- Juan Sevilla, Bar Manager, Tropicana Bar, Hollywood, CA, (213) 446-7693
- Bolo Seoku, Bar General Manager, The Cork Bar and Grill, Inglewood, CA, (310) 561-6478
- Mo'nique Woods, Bar Manager, Louisiana Charlie's, Long Beach, CA, (310) 382-4792
- Ms. Naidere, Bar Manager and HR, La Louisianne, Inglewood, CA, (323) 402-7846
Extracurricular Activities
Extracurricular Activities
Bartender multiple Music Festivals Bartender multiple High Profile Private EventsCertification
Servsafe
Tips
Timeline
Bartender
The New Townhouse
01.2022 - Current
Bartender Shift Manager
Playa Provisions
01.2022 - 01.2023
BARTENDER
La Louisianne
11.2018 - Current
DRAFTBARTENDER/SERVER
LOUISIANA CHARLIE'S
03.2018 - 04.2018
LEAD BARTENDER
THE CORK BAR AND GRILL
05.2016 - 04.2018
BARTENDER
THE OFFICE DOWNTOWN
05.2014 - 05.2016
BARBACK
TROPICANA BAR
06.2013 - 07.2014
Lakewood National Bartending School
Bartending and Craft Cocktail Certification
LONG BEACH CITY COLLEGE
AA in Business Management