Delissa Nichole Marshall
Chattanooga,TN
Summary
Dedicated coach skilled in formulating effective training plans and strategies to enhance team performance. Focused on player development and fostering a supportive environment both on and off the court, while aligning with organizational goals.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Head Coach / Assistant Coach (Travel Team)
Scenic City Volleyball Club
Chattanooga, Tennessee
11.2025 - Current
- Formulate and execute training plans, enhance strategies for games and competitions, and deliver guidance and support to players on and off court.
Lead Front Desk Receptionist
Tom Bible Law
07.2019 - Current
- My responsibilities are managing a busy multi-line phone system, scheduling appointments, and maintaining an organized front desk while supporting attorneys and staff with administrative tasks to ensure daily operations run seamlessly.
Volleyball Coach and Referee
Hamilton YMCA
03.2009 - Current
- My responsibility is to teach them the basic skills of volleyball, team building strategies, rules, sportsmanship on and off the court.
Manager on Duty
Hamilton YMCA
11.2015 - 11.2025
- My responsibilities included, but are not limited to, overseeing center operations during assigned shifts, acting as the primary on-site leader. I was in a role to help maintain a safe, clean environment and support staff, engaging with members, and ensuring programs operate smoothly in the absence of upper management.
G.N.E.T.S. (Georgia Network for Educational and Therapeutic Support)
Heritage Middle School
10.2017 - 05.2019
- My responsibilities and roles were focused on providing intensive academic and therapeutic services to students with severe emotional/behavioral disorders (SEBD) and autism.
- G.N.E.T.S. (Georgia Network for Educational and Therapeutic Support)
Exceptional Education Paraprofessional
Heritage Middle School
10.2017 - 05.2019
- My responsibilities included, but not limited to student evaluations, educational plans, acting as a liaison between students and school, administrative duties, substitute teacher, mentor and meeting/conference coordinator and assistant.
Customer Service Representative
Leadership Ministries
06.2015 - 07.2015
- My responsibilities included are but not limited to answering phone lines to assist customers with purchase of religious books and materials.
Accounting Associate/Administrative Assistant
Leadership Ministries
11.2014 - 04.2015
- My responsibilities included, but not limited to, processing payroll, also handling all aspects of the association's bookkeeping functions; ensuring accuracy and accountability in every aspect of recordkeeping.
Front Desk Manager
Hamilton YMCA
08.2013 - 11.2014
- My responsibilities include providing manage member check-ins, process program registrations, and sell memberships. Key duties include answering phone calls, responding to inquiries, handling financial transactions, and maintaining a clean, safe, and positive environment for all guests.
Camp Counselor
Hamilton YMCA
05.2008 - 08.2012
- Provided a safe and enriching environment for campers while leading daily activities.
Kid’s Gym Coordinator
Hamilton YMCA
06.2005 - 06.2006
- Developed scheduling spreadsheet for employee shifts and organized activities for children ages 8 months to 12 years, ensuring smooth operation and engagement.
Education
General Education Diploma -
Ooltewah High School
Ooltewah, TN01-1995
Some College (No Degree) -
Chattanooga State Technical Community College
Chattanooga, TNSkills
- Training program development
- Coaching curriculum
- Player development
- Athletic skill enhancement
- Competition preparation
- Performance analysis
- Tactical planning
- Team building
Certification
- CPR and First Aid, 09/21/27
- Cultural Lenses: Building Relationships through Cultural Lenses, 08/2014
- Listen First, 09/2013
- Leadership Competency, 12/2012
Volunteer Experience
- Family Church-Ooltewah, 09/2023-present, Wednesday Night Youth
- Rivermont Presbyterian Church, 01/2010, 12/2012, Wednesday night children’s teacher and PNO teacher (ages 4th-7th graders)
- Redemption Point Church, 01/2013, 12/2020, Pre-K teacher ages 4 and rising 5-year-olds
Microsoft Experience
32 years
Timeline
Head Coach / Assistant Coach (Travel Team)
Scenic City Volleyball Club
11.2025 - Current
Lead Front Desk Receptionist
Tom Bible Law
07.2019 - Current
G.N.E.T.S. (Georgia Network for Educational and Therapeutic Support)
Heritage Middle School
10.2017 - 05.2019
Exceptional Education Paraprofessional
Heritage Middle School
10.2017 - 05.2019
Manager on Duty
Hamilton YMCA
11.2015 - 11.2025
Customer Service Representative
Leadership Ministries
06.2015 - 07.2015
Accounting Associate/Administrative Assistant
Leadership Ministries
11.2014 - 04.2015
Front Desk Manager
Hamilton YMCA
08.2013 - 11.2014
Volleyball Coach and Referee
Hamilton YMCA
03.2009 - Current
Camp Counselor
Hamilton YMCA
05.2008 - 08.2012
Kid’s Gym Coordinator
Hamilton YMCA
06.2005 - 06.2006
General Education Diploma -
Ooltewah High School
Some College (No Degree) -
Chattanooga State Technical Community College