Candace Valdez

• Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
• Boosted customer satisfaction by ensuring timely and accurate deliveries, maintaining open communication with clients.
• Enhanced operational efficiency by performing routine maintenance checks on the truck and equipment.
• Established strong working relationships with dispatchers, resulting in improved coordination and scheduling.
• Improved overall organizational productivity by implementing efficient time management techniques for both driving hours and non-driving tasks.
• Collaborated with other owner/operators in networking efforts to exchange information, resources, and business opportunities.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Obtained necessary permits and licenses to operate various commercial vehicles legally.

• Improved delivery efficiency by mapping optimal routes and prioritizing tasks based on urgency.
• Enhanced customer satisfaction through timely deliveries and professional communication with clients.
• Maintained accurate records of pick-ups, deliveries, and vehicle maintenance to ensure compliance with company policies.
• Collaborated with teammates to streamline processes, resulting in increased productivity and faster delivery times.
• Handled sensitive documents securely, maintaining confidentiality and protecting client information.
• Maintained a clean, organized, and safe vehicle environment to ensure the proper handling of medical supplies and equipment.
• Upheld compliance with HIPAA regulations while managing confidential patient information during deliveries.
• Developed strong relationships with clients by consistently delivering outstanding service and maintaining professionalism at all times.
• Streamlined communication between dispatchers, patients, and healthcare providers for efficient coordination of service requests.
• Contributed to the overall success of the company by consistently prioritizing customer needs, maintaining a strong work ethic, and demonstrating a commitment to excellence in every aspect of the role.
• Utilized GPS technology to navigate delivery routes and avoid traffic congestion.
• Obtained signatures for delivery documents and packages.

• Professional Development;

VALDEZ, CANDACE M

Texas Certificate

High School Equivalency,

Cert. No. 1878928, on 11/12/2010